August 2023 by MARIO
Not enough security for the cash machine error!Lost my wages yesterday and nobody reported to me over 20hours till now!
February 2023 by David L
The service is always great in this branch. There is rarely a wait. A plus is they have cash machines inside as well as outside in the street.
December 2022 by Suzahne Stewart
So difficult to get in touch
August 2022 by ? ? ???????
I love this Santander branch! The staff are always smiley, welcoming and helpful. A joy! It makes doing financial transactions pleasurable.I live in an hour from Winchester, but hate my local Santander. Some of the staff are surly, rude and totally unhelpful. I'm not surprised that it is closing down shortly. So I have a direct comparison.When I go to this one even though this town is a lot bigger the queues are much smaller in this Santander perhaps they have sorted out the staffing levels here. Also it?s very clean inside
June 2022 by Angela Smith
Trying to set up mobile banking the website does not work when injuring and submitting details and tried telephoning twice now and got cut off. This is not a customer centric service which is really disappointing. My comments are not reflective of the actual staff
July 2021 by PETER EVANS
i have a basic account so i also have a top up debit card it would of been 5 stars if i had a santander account with a debit card so i would not have the need for 2 cards but apart from that the staff are wonderful especially the scots lady she is very polite and always calls me mr evans -so its nice staff remember who you are -nothing is too much trouble at this branch
September 2020 by Ben Skinner
Had nothing but good experiences with the staff here. All were friendly and professional. Massive praise for Timi, she is a real testament to great customer service. Couldn't recommend her enough!
September 2020 by Lolly K
Everyone has always been friendly in this branch ... Stacey has helped my sister and I out for years ... Thanks for your hard work over the years couldn?t recommend her and this branch enough !
September 2020 by Robert Patten
Needed to update a standing order. From entering to leaving the bank...under 3 minutes!!!Nice and friendly.
September 2020 by Lin Morrison
Really bad service I went in a couple of weeks ago to cancel direct debits and had to beg to be allowed in. Was told to do online. I do not have online banking.
July 2020 by Ang ?Panda? Davis
One star too good for some of the staff. Unprofessional behaviour.Retraining needed with regards to customer service.
August 2019 by Ang Davis
One star too good for some of the staff. Unprofessional behaviour.
October 2018 by Gavy Avasthi
The most unhelpful branch and unsupportive staff. They are more interested in getting sales rather than service. Specially the ladies staff in this branch are so unhelpful.
July 2018 by Voice with Vision
Excellent service.
June 2018 by Vicki M
Excellent service.
