March 2024 by Katie Warburton
We are so pleased with our bathrooms. Caroline was brilliant from start to finish. She produced beautiful designs which met all our needs. She and the team have been very helpful throughout the process of design and while we were having the bathrooms installed. We?re delighted with the results. Thank you!
February 2024 by Alison Bates
Ripples had already come highly recommended and now I can see why. We were looking to reconfigure and redesign our ensuite bathroom, with absolutely no idea where to begin. Kerri our specialist designer made the process so easy, reassuring and within budget. I was so delighted when I saw the design Kerri had come up with, I actually cried! Nothing required changing, she had totally got us. Kerri is extremely professional and her knowledge is extensive. You will definitely be in good hands. We now have a fabulous space which has been put together perfectly by Peter Harris and his team from Chroma Plumbing & Heating. Their workmanship is meticulous and everything has been finished off to a high standard. I received a schedule from Chroma weeks beforehand so I knew who was coming on what day and each time a new part of the job started, Peter came to oversee. The job was finished on time. The team were friendly, clean and tidy and nothing was too much trouble. We are so impressed, we have gone back to Kerri for our family bathroom design and have already engaged Chroma to instal. I have no hesitation in recommending Ripples or Chroma to anyone.
September 2023 by Angela Carter
Having lived with an old outdated ensuite for too long, I downloaded the Ripples brochure for inspiration, which led to Keri from the Winchester store, calling to offer her design expertise; I'm so glad she did. Her design presented to us in the beautiful showroom, made the very best use of a tight space, with quality products specified, which we are delighted with.A few snags regarding availability were dealt with quickly and professionally, and importantly, the total cost came in at budget, which Keri was careful to work with.We have no hesitation in recommending Keri and Ripples of WInchester.
August 2023 by Lisa Whitehead
Having moved to the area a few years ago we asked around for recommendations - a friend had heard good things about Ripples. We decided to have a look for our en-suite and never looked back. Caroline led us through the process, and we instantly loved her design. The room exceeds our expectations & we are thrilled. We have recommended them to friends without any qualms.
July 2023 by Deirdre Mullowney
I really recommend Kerri at Ripples. She was great at the design process helping us to achieve the look we wanted for our bathroom. Her attention to detail is brilliant and she spent a huge amount of time with us making sure the end result was right.
July 2023 by John Rangecroft
I recently had an ensuite designed by Ripples as part of a loft conversion. Now that the installation is complete I can truly appreciate Caroline?s design skills as everything just fits together beautifully in a very compact space. Ripples as a whole were excellent throughout by keeping me updated on delivery times and patiently dealing with all sorts of queries. The family bathroom is rather tired and I won?t hesitate to work with Ripples again in future.
June 2023 by Katie Lloyd-Jukes
Kerri went above and beyond to help me with our en-suite project. Her eye for detail is excellent and she really listened to what I was hoping to achieve in the space. Kerri makes what can be a stressful experience a seamless one. I would really recommend ripples.
April 2023 by Tania Ziegler
I would recommend Ripples without hesitation. Kerri was extremely helpful and respected my budget to put together a beautiful suite. Nothing was too much trouble, and the aftercare has been excellent.
March 2023 by Ursula Lewis
Excellent service from Ripples and Chroma Plumbing. The job stayed on time and on budget. All the team were very pleasant to deal with and professional. The end result is a beautifully created bathroom both from a design and execution perspective. Highly recommended.
March 2023 by D Borton
Great service & support from Kerri in sourcing a new shower tray and screen for a walk-in shower. Excellent selection of quality products in showroom. Kerri was always available to answer questions and provide progress reports. Would definitely use Ripples again.
March 2023 by David Cox
Excellent service from very well trained design consultants. We are delighted with the items purchased and the final look of the shower room.
November 2022 by H McCall
As a customer who has spent a large amount of money with Ripples, I can only warn future customers now - do not do business with this company.Choosing Ripples as our bathroom supplier has caused us nearly a year of stress, disappointment and anxiety, not to mention the considerable loss of money.We were sold a service that simply did not exist. The designs looked good on paper but not all the items paid for were delivered. There was no briefing to the bathroom fitters. Items were ordered late, misdelivered, some things ordered in the wrong size or incomplete. The bathroom fitters they personally recommended turned out to be absolute cowboys, but that is for another review.It?s impossible to escalate complaints - the staff are aggressive, rude and unhelpful and senior management simply don?t care and don?t respond to any messages. No follow up, no apology, no care.I would never normally write such a scathing review but the service from this company is simply appalling, verging on fraudulent. Do not use them unless you want to have a half finished bathroom one year on.
September 2022 by Brian Gay
Delighted with the way Kerri organised the revamping of our en-suite bathroom, modernising it whilst retaining the extensive existing woodwork. Thanks Kerri for keeping on top of all the issues over a protracted period.
September 2022 by Stephanie Daines
Kerri has totally supported us through our bathroom design, build and installation and the end result is perfect, exactly what we hoped for. She has been so patient and responsive when we have struggled to make decisions and also turned up needing something ordered and delivered by the end of the week!The whole team at ripples including Caroline and Venetia have gone above and beyond expectations for customer service.
July 2022 by Joanna Crane
We are delighted with Ripples services in Winchester. Kerri, the senior design consultant, was very professional, reliable and courteous from start to finish. Above all, her design was super, making the best use of a small and awkward space, and the equipment is excellent quality. In addition we used one of the recommended installers whose workmanship was first rate, organised, tidy and completed on schedule. The result is a beautiful and aesthetically pleasing bathroom which we love.
