February 2024 by Katie Wearn
I see a lot of negative reviews about this post office, but in all honesty, I had no issue today.I arrived today at 9 am Friday 9/2/24 with the purpose of renewing my driving licence, I arrived with my letter or renewal and my card licence. There were 5 people ahead of me, 2 counters open. I was seen within 5 minutes of arriving. The member of staff was very helpful, took my photo, sent details, processed payment, and used manners. I was able to go on my way within about 4 minutes, so I spent less than 10 minutes in total to sort out what I wanted to do.Maybe I was lucky, maybe it was good timing, maybe it was down to the rain it kept most people at home, ???? but all in all, I was happy.Rated 3 stars, as it does look abit tired in there.
February 2024 by Bradley Jennings
Shocking. Staff didn?t know what they are doing and ask the wrong questions meaning I had to queue twice.
January 2024 by Jade Sweeney
Undoubtedly the worst Post Office I have ever been to - always long queues, unhappy and unhelpful staff members (and severely understaffed). Avoid at all costs.
January 2024 by John Gillingham
All staff are very good and have to know so much to do with every day tasks exerlent all-rounder Pam a good example well done to all John ?
December 2023 by Mark Maultby
Despite the best efforts of the staff, this is like a waking nightmare. Desperately needs a complete organisational revamp.
December 2023 by tonylaibach
Staff was polite, helpful, and efficient.
November 2023 by dawhandle
I just wanted to buy a stamp, but when I joined the queue an assistant came out and closed all of the self service machines then disappeared into the backroom. The only counter left open was the currency exchange kiosk. What a farce!
November 2023 by SunRa59
14 in queue at 3.45. Closes at 4pm. 20 minute wait. One till open. Hopeless. No apologies. No smile. ??
November 2023 by Felix Hall
never open, understaffed, massive queues, hire more staff if you have to
October 2023 by Mel May
Post office worker helped me at the self service till 23/10/23 as the queue was busy, person who?s received the item was charged an extra £3.50 as it wasn?t the right postage!Post office worker did the weighing at self service till! ?
October 2023 by Millie Devlin
Came in today with no clue what I was doing but I got amazing help from Rebecca who was so patient with me ! Very impressed
September 2023 by Alex Brighton
If I could give 0 stars I would. The only assistant ever on the counter, is lovely, but more staff are needed as the queues are always huge.
June 2023 by Grant Mintram
One star is too generous. Genuinely the worst post office, wait times and customer service I?ve experienced. I know it must be hard on the staff and soul destroying but this all filters down from the way it operates. Always a long line, delayed opening, short staff and then blunt staff. We all need this service and I think it?s continued use clouds and progress or improvements to its daily operations. Very sad.
May 2023 by Jakob Edward Davies
Possibly the worst customer service and opening times in Winchester. Here is the gorgeous barrier we have all become acquainted to. Good luck to everyone trying to post at a physical post office branch in Winchester.
May 2023 by Gabby P
Absolutely ridiculous!!! Youre never know for sure when theyre open or closed. They meant to be open today but they were not. There is always a long waiting queue. its been like this for months now. Rubbish