November 2022 by Stefan S
Just recently switched without any issues, went smoothly. So far everything is going well. Even gave me a call to check that everything is ok
July 2021 by Tim
Excellent service on the three most recent occasions I've been into the bank. I am actually an RBS customer but have found the level of service from the Nat West staff to be really great. So friendly and helpful and I didn't have to wait any time at all. Good stuff.
July 2021 by chrisbristol
What?s the point of this branch? It?s not open at all on weekends and is only open during the day at peak trading hours, so if any working person needs cash services, it might as well not exist.
March 2021 by Susan Chiverton
Great bank never had a problem with them
August 2019 by Mehmet Yusef
I have been with Natwest now for a few years now and each and every time I have needed the bank, there never seems to be enough staff. Waited well over 10min in a queue today to pay into my account, asked if there was anyone else to serve and was told â??no sorryâ?, went back into the queue and was (Iâ??d say, 2-4min later..) served by the same guy and didnâ??t even apologise for the wait and was actually quiet rude. I am sure the servers name was Kyle. I left Natwest over 10years ago, and rejoined on the Private Account and this is how Natwest treats their customers?? Regardless of your account, age etc.. you are a customer and you should ALWAYS put them first. Looks like itâ??s time to find a new bank...
October 2018 by The Gaming Johnson
Why does it close at 12:30 pm?!
September 2018 by Henry Discipline
I've just had my first visit to the Winchester branch today and was very impressed. Friendly, quick and helpful. :)
August 2018 by Justin Cull
Really friendly and helpful staff.
June 2018 by Matthew Dawood Khaghani
I've just had my first visit to the Winchester branch today and was very impressed. Friendly, quick and helpful. :)
April 2018 by Alex Spencer
I have mixed feelings about NatWest in general, but in this branch I received by far the best customer service of any NW branch Iâ??ve visited. I visited around midday on 3 April and the staff were extremely helpful; they resolved a query I had about an overdraft application - I was seen within 5 minutes - and made a useful (informal - not advice) recommendation about NWâ??s credit card range and were open to a frank discussion about itâ??s advantages and disadvantages. Left a happy customer.
January 2018 by Lindsay Kelly
At known busy times there is one person serving customers.
Today I arrived at 13:20 and it took until 13:45 to complete my business. The man serving was INCREDIBLY slow (maybe slowed further by his technology, I don't know) and despite other staff being seeming available, they were presumably allocated elsewhere and therefore were unable to help.
