October 2022 by Kieran Goldenvale
Bought night vision phone alert camera from these people throughebay. They told us it had capability of sending night alerts between 20 and thirty metres. Turned out it only worke up to 12 netres. Worked fine for week or so. Then stopped sending alerts. Sent camera back , they said nothing wrong. Long story short we told them this camera was no use to us as it was a 12 metre alert only. Would not give refund. Got full refund from ebay after they read all the messages.
August 2022 by Google user
Jade went above and beyond! I ordered a mic adapter to use for my fitness headset from the States to use in the UK. The first one I ordered was the wrong one so I ordered a different one. Both being mailed to me in a timely fashion. When the second one also didn?t work for my mic I requested a return and refund of the adapters in which they completely honoured. However, instead of just returning and refunding they advised me on the issue and sent me one that was wired specifically for my headset and it worked!! It made me so happy to be able to use my personal headset while teaching my fitness programs! Thank you so much for your help, advise and wonderful customer service!! Highly recommend to all!!
April 2022 by i witfit
Not a feel good factor from this seller does not reply to reliability issues, if the only satifaction I am going to get from the company is to leave bad feedback then so be it - it is a busy market and there are better and less expensive alternatives - this is the issue with buying through Ebay there is little or no customer service.
March 2022 by Sharyn Conley
Jade went above and beyond! I ordered a mic adapter to use for my fitness headset from the States to use in the UK. The first one I ordered was the wrong one so I ordered a different one. Both being mailed to me in a timely fashion. When the second one also didn?t work for my mic I requested a return and refund of the adapters in which they completely honoured. However, instead of just returning and refunding they advised me on the issue and sent me one that was wired specifically for my headset and it worked!! It made me so happy to be able to use my personal headset while teaching my fitness programs! Thank you so much for your help, advise and wonderful customer service!! Highly recommend to all!!
October 2021 by Mark Crossley
I bought an attitude spy watch for £59.99. I had watched a YouTube video on how to use it. The audio quality is very good, just need to be close to the person you are speaking to, with regards to photos it is keeping a reasonable distance from the person you want to take a picture of as the angle lens is quite wide and keep still as much as you can, the quality of the photos are excellent saying it is taken from a watch, with regards to the video, it is best to keep it still as possible as it is very responsive, less movement the better, very good quality with sound, it works as a normal watch, very presentable. Excellent communication from Micronic.To use: Top right press and hold until blue light come on, press again it flashes three times, it is recording, press again to stop. Check Micronic YouTube page for a demo.Tip: It takes a little getting used to actually knowing you are covertly recording someone and others not knowing you are doing it.Overall, an amazing watch, takes practice getting used to it, encourage you to buy from a UK company.
October 2021 by george kiriakidis
Jade and the team at micronic were so helpful and accommodating. I purchased some audio adapter cables from them that needed intricate custom modifications. Micronic offered to do this for me and to re-ship the products. Very VERY happy with the whole experience from start to finish. Thanks micronic. You're champions.
August 2021 by Ravi
Stay away! - 0 StarsUpdate in response to the below reply:Most of the comments support my review and based on the tone I don't need to restate my issues, I am happy for the average ratings to handle any exceptions.I would question how they believe they have identified my purchase and call, which I can assure was polite (if only from my side). I'll close with two quotes from the reply: "providing quality service and products" & (as though this is a caveat to that quality) "microphone was low budget". I can also confirm my purchase was one of the most expensive on their site for the over ear mics.---I was looking forward to supporting a small business, especially in an area I have spent a lot of time in. I bought a Premium Ear Hook Cardioid mic and the arm lasted <3m (of occasional use) before it started dropping away from my mouth.After ignored emails, I called and got this response. Sarah: "You can buy a new one. I don't really have time for this, send it in if you want it's your problem."... hung up. This was after she debated that the burden of proof against excessive use was on me, "we don't know how much use its had".There returns policy is chocked full of caveats and costs to the customer. It made it too risky to send back as I would be liable for the postage both ways, if they said there was no issue. In addition they would not confirm what there return fee would be before hand. The reason they may not agree to there being an issue is because "moving parts are not covered under the warranty".The warranty is just 30 DAYS anyway and doesn't square with their website: 'professional high quality microphones are made of rugged lightweight steel designed to meet the challenges of day-to-day use in entertainment, production and theatre settings including demanding sports / aerobics purposes.'I had bought another mic at the same time, but it hisses and crackles, but as I don't use it, I didn't even bother raising it.In short, there is no intention of after sales support, at least with 2nd hand purchases you can save some money.
August 2021 by Sara Knight
We bought a solar powered wifi dome camera from Micronic. Excellent camera, picture quality is brilliant. Records on to memory card that you can view within the app or you can watch live. Service by Micronic I?ve given 5 stars. Excellent all round! Thank you!
August 2021 by Madison Cliffe
Very nais, I got free shipping an managed to stalk the ?0M? n captur his thicc b00ty in gud koalaty which I shell cherish forever, tanku mikr0nik for being a lifesaver and brightening mi dark dayz xoxo
July 2021 by Ali Asghar Gakhar
Please Please Pease Do not buy of them. One of the Most atrocious Product & Services ever received. Wont even repair their own product. Total waste of time. Please Please Please Do not use this company. Sell Ebay Products with premium price, I got fooled thinking I would receive better service. Should have rather bought of ebay.
May 2021 by Robert Carey
I had an urgent repair needed to a mic lead and referred to Micronic seeking a rapid solution. Without hesitation the task was taken on and the problem resolved promptly with obvious expertise. My unexpected request was treated with good humour and understanding. I would recommend Micronic without hesitation.
April 2021 by Tobiasdslr
I had an audio emergency on a production last month and I luckily managed to find Micronic through their eBay store. Although they didn't have what I needed listed on their store, I enquired anyway and informed them of the nightmare situation I found myself in. They completely came to my rescue and saved the production by knocking up exactly what I needed at very short notice. Within a day I was able to collect and get back onto set. The customer service was first class from everyone there and I'm very appreciative of the lengths they went to, to make sure that I had exactly what I needed. I wouldn't hesitate to go to them again in the future, they're a great bunch of professionals. Thanks again
March 2020 by Peter Willemse
A very good company with very good products and good customer service with excellent advice
