February 2024 by Twilight IsHere
An employee was extremely rude to my mother and even shouted at her, accusing her of "stealing" and publicly humiliating her.
February 2024 by Lin Pei
It would seem that one of your managers spread falsehoods to us because of a faculty machine that would not print the receipt.He explicitly said to us that we did not pay and asked us to come back.He did not check the machine that I paid on.It is an unimaginably rude way to interrogate us.
February 2024 by Karen Birks
Ordered some click and collect travel money and I had made a mistake with my ID number. Hannah was amazing and suggested I call them direct and gave me the telephone number and my order number to help. She went above and beyond to help me today, knowing I had travelled to collect it.Thank you Hannah ( aka Chloe).
February 2024 by Ur mum
A member of staff rolled their eyes then when I received my bacon sandwich the bacon was on the verge of cremation. I am appalled.
February 2024 by Yvonne Taylor
We had great service in the cafe. A young lady working there was very helpful with our order and the food was enjoyable.
December 2023 by Telina F
Well laid out store and had a good selection of items. Staff seemed very busy, but still helped out when asked for help. Great selection of fresh food and bakery items. Upstairs, the clothes section was good and easy to navigate. I think more tills are needed especially in busy times when the Christmas market is on as the queue was pretty long.
October 2023 by Julia Quarm
Please could you increase your organic range particularly fruit and veg.
August 2023 by Sawsan Manasfi
The scones and the Americano at the cafe are fantastic. Great service and very friendly staff.
July 2023 by Julia Brown
Aside from the great food selection, we accidentally left a recently purchased expensive item in the store - only realised after we had arrived home. Not very hopeful I rang the store and was connected to the manager Lee. I explained our problem and he went to investigate, came back to say nothing found but would call if it was found later. Received a call later that evening from Lee saying the bag had been found and he had left it in lost property for us to collect! Honestly didn?t expect to be reunited with our purchase, huge thanks to Lee for offering first class customer service!
July 2023 by Bethan Valters
Visited this marks and spencers on my hen do, dressed as a sausage! The staff were incredibly friendly and welcoming even though I looked very silly. Thank you thank you thank you for being so generous and giving such great service!
May 2023 by Holiday Lover
Love having an M&S, but all the mirrors in the ladies changing rooms are on the ?wrong? walls, meaning you can?t get more than about a foot away from them because of how narrow the cubicles are, so you just can?t look at yourself properly! There isn?t a mirror out in the main part of the changing rooms either so to see yourself properly you?d need to actually venture out into the store and find a mirror. Please put them in the walls opposite the cubicle doors!
May 2023 by Michael Paine
Appalling café staff, abusive towards partner and 2 year old child. Laughing along with a customer being horrible calling her names. She is 2. Disgusting. Left drinks on public sideboard, beyond job description to bring it to the table apparently.
January 2023 by Becky Lissaman
Delicious food, good price, lovely and clean, great service.
December 2022 by Becky Sims
Delicious food, good price, lovely and clean, great service.
December 2022 by ????? ??????
Really good products, but i think that is overprised.
