March 2024 by Margaret Edwards
We popped into Jeremy Frances this morning with the intention of looking for a silver bangle for my birthday. Petra was brilliant in finding a good range of bangles for me to choose from. Thank you. I?m very happy with my purchase and would certainly use them again.
March 2024 by Wilma Cavuoto
My mum and I were served by the lovely Sandra who made us feel very welcomed. We had returned to buy a gold paper link necklace and the customer service was excellent as was Sandra's patience in answering all our questions. Nothing was too much and we thoroughly enjoyed our experience in JFJ. Would highly recommend their jewellery too. Thank you to Laura as well for the beautiful packaging.
March 2024 by Frederick Pidgeon
Really good experience, very kind and helpful staff, especially Petra. So pleased with the handmade bangles which were fashioned from our old sentimental gold jewellery. Thankyou JFJ. Janet & Fred P
March 2024 by Jordan Capehorn
I really cannot speak highly enough of my experience working with the Design team to design my partner?s engagement ring! I am a complete novice, but Lauren was fabulous throughout, offering helpful and honest advice, explaining the process in clear terms and subtly steering me in the right direction whilst ensuring that i remained heavily involved. My partner absolutely adores the result, and we are both over the moon that she has something that is totally unique, and unmistakably ?her?! The rest of the team at JFJ were equally wonderful, making me feel welcome and confident in what could have been a slightly nervewracking journey!
March 2024 by Diane Brewer
I was served by Charlotte this morning and she was super helpful. She helped me choose a lovely silver necklace on which to hang my late mother?s eternity ring. When I told her that it was a present for my daughter, she put it in a presentation box and then wrapped it beautifully. I would certainly recommend going here and I will certainly return. Thank you Charlotte.
March 2024 by Brian Bull
Alan was really friendly, extremely knowledgeable and professional and made us feel very comfortable and confident, thank you
February 2024 by James Parker
Fantastic high quality company.Good service
February 2024 by M Kingman
Top serviceI typically don?t leave reviews however I felt obliged to leave this one to congratulate the super helpful and compassionate staff whom against very little odds, were able to source and replace the diamond in my wife?s engagement ring. Fantastic job.A special mention to Laura & Bryan for making it possible and for making our journey a pleasant one. Their customer service and attention was great, something that is quite rare nowadays.Well recommend a visit.
February 2024 by Bernard Stebbing
Very helpful and knowledgeable staff. My wife is delighted with the bangle thanks. Gift wrapping done expertly as well.
February 2024 by Sue Austin
A really professional service with great staff, many thanks
February 2024 by Louise
I had a wonderful memorial ring made buy Lauren and Kerrie. Petra served me and was really helpful and understanding she really listened to what i wanted and passed it on to the design team. Every step was explained and contact and communication was excellent. They really captured what i wanted, to say i was over the moon with my ring is an understatement. The quality and workmanship is amazing. I will definitely be going back. So thank you Lauren, Kerrie and Petra form making me something so special and amazing.
February 2024 by Ewelina Czwaniuk
Excellent service! Highly recommended. Petra was very helpful and knowledgeable! Couldn't be more happier with my purchase.Thank you!
February 2024 by Jamie Shears
I?ve purchased an engagement ring and two wedding bands from JF. 5 star experience throughout. Excellent service from friendly staff. Love that the engagement ring can be checked and cleaned every 6 months for 10 years !
January 2024 by Kate Green
Sandra is amazing. She is so warm, friendly, personable, and knowledgable about jewellery. She made purchasing our wedding bands such a fun experience, we were laughing so much and have found rings that we?ll treasure now and in years to come. I can?t recommend JFJ more highly. Not only have they been fantastic and helped us with our wedding bands but they?ve also fixed a little mishap with my engagement ring. Overall, if you?re looking for a lovely experience, whilst being made to feel at ease, these guys are the best!!
January 2024 by George Belfield
Sandra was so helpful in helping us choose our wedding rings. The choice was great, we were made to feel really welcome and we got exactly what we wanted!
