March 2024 by Huw Powell
Outstanding cycle expertise from Nick and customer service from Spencer getting a problem with a rear brake calliper on an MTB resolved.
February 2024 by Dawn
Amazing experience at halfords today, changing my sons inner tubes.So polite and helpful!!Thank you.
February 2024 by Kevin Ward
Very helpful and friendly staff.
February 2024 by Robert Whitear
Ordered floor mats for my car. Paid a deposit and told would be in within a week. Called back 8 days later, not in, Called back after weeks to be told could be 3 or 4 weeks. So asked for my deposit back. Had given them cash so wanted cash back. This was so difficult nearly bloow a gasket. Outcome is should have gone online to get them in days. Only one person could do the transaction so the others stood around like spare parts. Simple job but not at all impressed.
February 2024 by Mr Flynn
On Friday 19-1-2024 I visited the Halfords store in Winnall Winchester to have my headlight bulbs on my VW Caddy MK4 replaced, the numbskull who did the replacement couldn?t be bothered to put the rubber caps back onto the rear of the headlights (these are actually an important part of the headlight assembly as they keep out moisture, in case said numbskull ever reads this !!) as maybe they where a little too fiddly to put on, in which case he should have just left the job alone or just been honest and said that he couldn?t put them on as I have now had moisture issues with both headlights resulting in a subsequent MOT test fail as the beam pattern was affected and have subsequently had to remove the front bumper and headlight assembly myself to get the condensation and moisture out, I paid £45 to Halfords for the privilege of having this inconvenience and all because somebody couldn?t be bothered to do their job properly.
February 2024 by Roy Fitch
Quick and easy to find what I was looking for. Very friendly and helpful staff.
February 2024 by Julien Sheridan
Absolutely wonderful service and customer experience at Halfords Winchester on Friday last when we suddenly had to buy a baby/child car seat and wanted to make sure it was safe, would face either way, and would be easy to fit. Also easy to fit the baby in it! We were served by a gentleman called Michael who was extremely knowledgeable and helpful and even helped to make sure that the seat that we chose was correctly fitted into our car. I am not always moved to make a review but I said to my husband, who is also called Michael, that I really must make a review this time as it was such a treat to recieve such excellent service.
January 2024 by patrick robins
Great service and really friendly staff
December 2023 by P Gill
Last time I was in Halford was about 40 years ago! They had bicycles and spray paint. They have a lot more now ?
December 2023 by Emma F
Had wipers fitted that blew off being used on the motorway. Didn't email my receipt to the right address so no refund!
December 2023 by Sean Smith
Absolutely awful Halfords branch in Winnall, Winchester. Clueless staff with lack of knowledge about products and care. They do not text you when your order is in store and when you contact Halford's main office (who are helpful) for them to phone branch, Staff in Winnall, Winchester Halfords don't pick up the phone! I complain in store, just got a blank look, shrug and attitude from man behind the till. This has completely put me off using Halfords again or at least the Winnall, Winchester branch! Awful!!!
November 2023 by John Edwin Kiggundu
Very Cozy, friendly shopping environment. Exceptional customer care as well, variety of genuine products.
November 2023 by Sue Tansley
Thank you to the lovely guys working this evening. Sorted my broken headlight bulb quickly and efficiently! Thsnk you so much! Sue and my mini countryman ??
October 2023 by chris snellock
Popped in to get my battery and alternator checked. Hadn't made an appointment, so very impressed that Chloe was able to check it for us and by her overall professionalism. Important to recognise great service.
October 2023 by Rob Lambert
Disappointing to have a time slot booked only to turn up and find they haven?t built the bike. Bike was good in the end but customer service and communication poor.
