March 2024 by SunRa59
Staff seem friendly. Coffee and a pastry ?? Décor is a bit basic - some brighter, smarter looking tables and chairs would crank up the atmosphere. Costa at Tesco's is preferable.
February 2024 by Ella Michalski
Busy, as expected on a main high street. At off peak hours it?s spacious and small queues, staff are very friendly and even gave a free cookie with my latte. There is some outdoor seating and plenty of space
February 2024 by India Stone
It was a massive shame that the fire alarm got set off. The food here is good and the coffee is fine but I think the response to the fire alarm was to leave a lot of customers waiting for 30 minutes in the line. The toaster was no longer working so they did issue refunds but it?s not a three person job to look at the toaster to see if it?s broken.Didn?t want to ruin their rating because of an unexpected scenario but it could have been felt with differently as a team.
February 2024 by Philip Goldberg (Pip)
I love Costa Coffee and the breakfast wrap they do, even scrambled egg and tomato in it. Staff friendly happy and professional thank you.
January 2024 by ShenaRibena Ribena
Costa is always fabulous and this one is no exception! Super friendly staff - one young lady went put of her way to help me when I had a problem with the disabled toilet. Coffee was first class and the cakes the girls had were fresh and
December 2023 by Victor Sambucci
Just coffee, but friendly staff,nice atmosphere.
December 2023 by Tracy Deadman
Decent coffee as always in Costa. Huge queue and nowhere to sit as it was full. Christmas Market was on and it was a Wednesday.....possibly just picked a very busy time. I'm sure ordinarily it's a great store - one of the biggest I've visited for coffee. My takeaway latte and Christmas pie were well needed.
November 2023 by Guy B
Popped in on a cold November morning for a cuppa... Tea & coffee all good.. Toilets were filthy, furniture ripped, worn out & dirty and spoons looked like they needed a good wash...
November 2023 by ianb111
Coffee from chain High Street chains can be a bit of hit and miss. I entered very late in the afternoon, but the friendly staff still took the time to take my order. All I was after was a decent cappuccino, which is what I was served. It was clear that the staff were getting ready to close for the evening, but they did not hurry me in any way.
October 2023 by Andrew George
Staff are really friendly, but at times can be stretched with the staff shortages. They are doing really well though and make great coffee. A little dull inside could do with a tad brightening
October 2023 by Barb Butterfield
Unisex toilet area needed servicing. Wet and paper on floor .Coffees and servery service brilliant.
October 2023 by Sallie Crownson
Really tatty. Could do with an upgrade. The China could do with a good scrub too.
August 2023 by Christopher Sanders
I hope the management of Costa read this. There was one single member of staff available after 2 other employees didn't show up. The gentleman in charge was incredible. I was there for 4 hours working on my laptop while he was constantly serving without a 1 min break for fresh air. Never complained in front of the customers about his predicament - just soldiered on. I can't remember his name - but I imagine he is a manager of sorts as he had keys to open up - but he deserves a raise. On the other hand however; you need to find employees who are reliable, because a lot of customers turned away after seeing the lengthy line forming and the number of dirty plates and cups building up on the tables due to their being no one available to clean up. Well done sole employee for your incredible effort that day.
August 2023 by Adel ?joker? Sefer
I cant belive that this Costa is not been shut down by an inspection....the building needs renovation, furniture needs to be replaced, walls could use some new paint.... i never been in a Costa like this....there are flies everywhere...there is a smell close to their kitchen....like rotten milk, wich probably explains the flies....desk where dirty, with drink staines on them, sofa is ripped, floor is in terrible condition.....like guys i been in many Costas , but never encountered a place like this...if anyone been in Costa at Newbury, that place is clean, well decorated, its a pleasure just to have a seat there.....highly recommend that place tho!this is an embarrassment for the Costa brand.....management pls do something
August 2023 by Joyce Manley
Coffee was fine and service very friendly but chairs were dirty and full of stains Toilet wasn't very pleasant to use, wet floor and no toilet tissue available.
