August 2025 by Julie Lulworth
Very disappointed, was completely ignored.
July 2024 by Sam Bishop
I am a musician who was busking near the Winchester branch of Clark?s on Friday 7th June 2024. I ensured I was not in the shops way, and the volume was reasonable, therefore adhering to any rules and regulations. I was there for around 45 minutes, having played my set of 10 songs each once, and repeated only 2 of those tracks. The public were enjoying it. To my sincere surprise, the manager of the Clark?s branch (a male member of staff) came out of his store and said to us ?you?re boring. Can you do anything more than 5 songs? It?s just boring?. He then stormed back into his shop. This interaction was rude, unprofessional & confrontational. All qualities that a manager should not be, especially when representing his store. If he wanted us to move, he could have politely said. But this vile, angry comment made me pick up and move, I felt completely shocked. Any starting-out busker after hearing this would probably give up entirely, after years of playing on the streets of different cities i have never come across a ruder, more confrontational person, especially a man who?s on duty for such a prestigious store. What does this present to customers? If anyone overheard i?m sure they would never shop there again. Everything he said was in an angry tone, full of glaring looks. It?s just not acceptable. I feel let down & disgusted by the whole experience, and wish for it to never happen to anyone ever again. This man needs to be reminded of basic staff code of conduct. Vile.
July 2024 by Rosalind Adcock
I had a very positive experience at Clarks Winchester yesterday. Our salesperson was Amelia G and she was so great with my two boys (age 2 & 4) she was very patient with the littlest one. I felt she really engaged with them positively and listened to the eldest with what he likes. I would highly recommend this store as it feels very personal.
Thank you so much for making getting shoes (usually very stressful) a good experience.
October 2023 by Simon Rowles
Took the wife to get some shoes, very helpful staff.
April 2023 by Tope Tikare
Great service and good selection of good quality shoes.
February 2023 by Rebecca Hinchliffe
Didn't buy anything as didn't find the right thing but would highly recommend for parents and kids/toddlers. Took our toddler in and Dean was incredibly helpful and good with her - measuring her feet and telling us how to look for signs of a size change, size of shoes being correct, and high in steps etc. He was brilliant and we will definitely be going back. :)
November 2022 by Des House
Just to say that we received excellent customer service from Sean today. He was friendly and helpful. He is a real credit to your company. This kind of service makes shopping the pleasure it should be.
August 2022 by Steve Dwyer
Very helpfully store staff, good range of mid priced kids shoes
August 2022 by Mags Podolanska
I work for everycare took my client in there who suffers with cerebral palsy and always buys her shoes there but the day we went in there staff were so rude and said there were busy with another customer (wasn?t disabled) were so unhelpful and rude I?ve literally never seen anything like it in my life talk about discrimination!
July 2022 by Wayne Roberts
Helpful and knowlegable staff
March 2022 by Peter Warren
Good value
September 2021 by Edward Shinkan
Staff here were lovely, it was packed with children needing school shoes but they were quick getting to the next customer. We forgot to book an appointment but didn?t mind waiting as the young woman who served us was very good with my children (they loved her tattoos!)
September 2021 by Nathan Robinson
Assistant Kate was brilliant with my autistic son on 31st August. Made his experience easy. Thank u
July 2021 by Amber Turner
Tash was very helpful in deciding what shoes to buy. Not pushy and answered my questions well. She double checked with her manager when she wasnt sure of a question. Ended up with two pairs of shoes. Thank you
July 2021 by Justin Case
Incredibly pushy on ensuring they received good feedback and sold as many extra pairs as possible.....personally prefer to be treated as a genuine person rather than a potential bit of extra cash in the till where possible
