December 2023 by Fiona Stones
Ridiculous wait times to just collect prescription. Staff rude and stressed. Will look to have prescription sent to another pharmaceutical
November 2023 by Soma Diznutz
It's Boots. They should get more staff tho.
November 2023 by Louise Lees
Chloe helped my mum to find a perfect foundation shade and she was so helpful about how to apply it and so knowledgeable. I cannot say how kind and friendly she was.
October 2023 by Emily Prince
The pharmacy staff are so friendly and helpful once you get to the front but the queues are unacceptably long and they rarely answer the phone. I can't stand in a queue for a long time at the moment. There is quite a long delay between prescriptions being sent from the gp and the pharmacy ordering them in so I worry about running out. Please answer the phone!!!!!
October 2023 by Ben Graham
My prescription was sent here by mistake, I need to contact the pharmacy to release the prescription. Ive tried calling for three days in a row all day, I must have called over 20 times. No one ever pics up and their general enquires line just goes round in circles. Useless
September 2023 by IAN DRODGE
Seems like no one in the pharmacy wants to answer the phone when you call..I've been trying for almost 3 days now to see if my prescription is ready to be picked up even though there suppose to text me to let me know they never do the standards of this service in the boots store winchester has certainly slipped dramatically...oh there's a new pharmacy just opened up where the lloyds pharmacy was at the bottom of the high street I wonder if they just leave the phone to ring for days on end , when you have ran out of two important medications that i desperately need as I havnt had two of my main medications now for three days and is beginning to feel poorly because of it and lack of communication at the boots store winchester pharmacy team diabolical what's the problem of not answering the phone when it rings ?
August 2023 by Rob Milner
There was long queue and while waiting I overheard the person on the pharmacy counter charm everyone in front of me. Five or so people left with a smile on their face as she was both cheery and really sincere. I haven't seen anything quite like it in retail. She was incredibly friendly and also entirely appropriate in the little compliments she gave.I couldn't see a name badge but they had died hair and funky vintage glasses.
June 2023 by Sandi Shannon
SHORT STAFFEDEvery day overwhelming queues for the pharmacy. I've tried for two weeks to pick up a prescription (which is ready for collection) My lunch 1/2 hour isn't long enough to wait in a queue for an hour. I feel for the pharmacy staff, they're under so much pressure, this is when mistakes happen!!!!Remarkably, If the store closes whilst you're in the queue, it's all hands to the pharmacy. This tells us they're short staffed.For goodness sake Boots Winchester, get your act together and get your staff sorted to help out on the pharmacy when needed. The pharmacist shouldn't have to live with your incompetence to manage your own staff.Still waiting in the queue!!!!i
June 2023 by June Close
The staff are always very helpful and very friendly. Nothing is too much trouble for them
May 2023 by robina kiki Mutandwa
Regardless of how busy the pharmacy might be, the ladies are so helpful
May 2023 by moreofshalom
Not very helpful staff, with little regard for people's time spent waiting in queues
May 2023 by Jonathan Bailey
Takes to long at the pharmacy to be seen, never enough staff
May 2023 by Andy Eyles
The pharmacy staff here are brilliant, always helpful.
April 2023 by Rick Tyson (Moby)
Put a prescription in yesterday.Between then and now it ha been m8splaced.The offered me one that had been dispensed to me on MondayChaotic doesn't cover my feelings
April 2023 by Lee Hedley
Slow service at the pharmacy, unfortunately; however, the customer service assistant was very kind and apologetic.
