November 2023 by Matthew Goodman
Good selection of all brands definitely worth a visit if you're in the area
June 2023 by Hasan Turgay
I bought 2 converse one started to rip from the side and i took it to whiteley store manager said bring it we will exchanged for you when i went there to exchanged stuff said its not fully ripped so we cant exchange so basically not even month pass manager speaks different stuff says different i had to complain to the schuh complaint centre instead of dealing with stuff as i dont think they have clue about return policy at all? bad costumer service i have been buying from them since opened not any more?
June 2023 by Matthew Lawless
Maddy was very attentive and gave me the shoes of my dreams! Thank you maddy you were a star :)
May 2023 by lisa sales
Daughter got new converse. Girls in there are so lovely and helpful.
April 2023 by Tom KERSLEY
Had amazing customer service skills from Jack, real good understanding of the products in the store and very helpful.
October 2022 by Ian Rider
I was completely discussed with the service I received from a single member of staff. I took my mother in who's in a wheelchair, and has a broken wrist. The young member of staff was totally unhelpful. she watched my mother struggle with the shoe, offered NO help what so ever. To the point I got down on my knees to aid my Mother. I'm in my 50's.The member of staff was also dressed incredibly inappropriate. wearing a sports bra top type thing, skin tight leggings. I will never use this shop again.
May 2022 by Hollie Blackmore
Served by Millie today, she was very helpful and went upstairs to look for shoes multiple times for me. She mentioned the new loyalty card and helped me set it up so that I got £5 off the two pairs of summery shoes I bought, even helping with the notorious poor signal in Whiteley so that my emails would load. Very pleased with my visit today, Millie was great and I hope she is rewarded for her hard work and that her manager passes this feedback on to her. All the staff were attentive but didn't pounce.
April 2022 by Beth Morgan
Went in early, received great service, very happy.
March 2022 by zoe hill
I took my Daughter Flo to the Whiteley store today and both Bryony & Charles were fantastic. So patient and took the time to choose the correctly fitted shoes for her. So happy with their customer service and will definitely return again. Thank you!
January 2022 by David Gibbison
Great service. Always happy to help.
January 2022 by Serena Dallas
Excellent service, really helpful staff.
July 2021 by Chris Oakley
Went to store for a collection, glad I did as store had far to many people in it, with no sign of any staff member really taking COVID restrictions seriously, was in shop for a minute but still felt uncomfortable. All good with shoes though really nice and fit well!
July 2021 by Madeleine Rodham
Staff were amazingly helpful with both my kids. Thank you so much for providing an awesome, safe and calm experience.
July 2021 by David Plant
Expensive, buy online cheaper, nice shop but that's what you are paying for all those overheads
January 2021 by Ele Ramsden
The staff are always happy to help.
