January 2024 by chantal walker
So slow its unbearable, 20 minutes and they'd served 1 person! Recommend the Starbucks around the corner, you at least stand a chance of getting served.
December 2023 by Darren Walsh
Nice coffee shop. Bit cramped and crowded otherwise ok.
December 2023 by Jake ER
Warm, cosy, kind staff and good service with a nice coffee! Exactly what you need!
December 2023 by Stephen Molineaux
Very busy, but excellent service and a good
November 2023 by Gaby
Queue was out the door and waited a while for coffee but staff pleasant. Probably need more staff but you could see they were all working hard. Visited on a Sunday midday.
November 2023 by Irek
Nice place. Seems sterile and atmospheric at the same time. I have had black coffee, which was good.
October 2023 by Chris Usborne
Good coffee served by friendly, helpful and very knowledgeable baristas.Always nice to stop fir a coffee and just people watch for a while, after mosying round the shops at Whiteley. All the staff there make it a better experience and l enjoyed their recommended coffee bean of the month - very smooth ( the coffee not the patter!).And the nibbles bits are good to albeit getting a tad expensive these days - so we tend to just go for a coffee.Very Nice. Keep it up Cafe NERO..
October 2023 by Jaycee Heng
Had one of my worst service here today, EVER. The new staffs are so much worst than the ones before. So unfriendly, impolite, and this lady that was making my order charged me wrongly and she doesn?t even apologise for once and talked in a manner as if she owns the world. I?m not even mad about the fact she charged me wrongly, it was solely her attitude. So disappointing as it?s one of our favourite places to get our coffees ? Appalling service
September 2023 by Jessica Smith
Popped in yesterday morning, Food was ok. Unfortunately unpleasant staff member rolled her eyes when I asked for a sleeve for my takeaway cup. ( I genuinely thought that was standard) with a hot drink! You could tell she didnt wanna be there and it showed in how she treats customers. The whole service wasn't pleasant. More training in customer skills needed. Visited on the 11th sep
September 2023 by Helen Bone
Coffee OK....used to be a lot stronger...no GF unless you like the usual pre wrapped offerings....
September 2023 by Ben Farrington
Service can be very slow, even when not too busy. Cakes and drinks are great
August 2023 by Peter Shand
After looking forward to a good coffee we were very disappointed with the flat white and oatmilk pistachio lattee that were made. I took a photo. Both were very flat like a regular coffee no heads on either. Poor given the price.
August 2023 by Eric Appleby
Had a Cappuccino with an extra shot, tasted like dish water, changed it for another one and guess what it was the same. Used to be my favourite coffee, not any more.The place was filthy, tables needed clearing, but worse of all behind the counter where the coffee machine was it was absolutely minging, dirty bits and pieces all over the place, coffee grouts everywhere, I've honestly never seen such a filthy coffee shop, what on earth is going on?If the Manager reads this, you need to get your finger out, as well as you're approach to cleanliness and good hygiene. To be honest I guess no staff read this, as there are plenty of other posts saying exactly the same thing.Staff a plenty, just not engaged or interested. Goodbye!
August 2023 by barry powell
2 staff behind counter were overwhelmed with customers. As for the member of staff who was clearing tables I think he was more interested in patting a dog than doing his job. Customers had to clear their own tables which were becoming overwhelmed with dirty items. As for the state of the tables and floor I wouldn't wish it on my worst enemy. Visit was Sunday 30th of July 2023
July 2023 by Emma Legge
After visiting yesterday I really think the chairs ect could do with a proper clean. All think with dust and crumbs. I dropped something down the side of my chair. And the seat was so sticky to lift.
