November 2023 by Suzanne Foster
I returned a faulty sat nav and was served by Dolsey who after doing my refund then looked to help me find a more secure fitting one. She delivered excellent customer service and went above and beyond, a total credit to argos Waterlooville. Thank you.
October 2023 by Kurt page
Staff excellent in here. No issues.
October 2023 by Carol Scorey
Today, whilst collecting some bedding from Argos I was assisted by an extremely helpful member of staff. Unfortunately I didn?t make a note of her name. She went beyond her expected role and spent time assisting me to redeem Nectar points on my purchase.I would like the Management team to be made aware of her diligence as she is a great asset to their Company.Personally I wish to thank her for her courteous and helpful manner.Kind regards.C S.
October 2023 by Jessica Clay
Such an easy shop to use,staff are always polite and friendly. Never had a problem and have used them so much over the last few years.
August 2023 by Clare Zammit
Lovely friendly people that work there not a wait time
May 2023 by Marelle Symes
Purchased a TV yesterday online on behalf of a senior gentleman friend of mine.Was delivered last night. It was faulty. Spent 40 mins on the phone to their "help line" this morning to be told they would send a refurbished tv!!!! Er....don't think so! Spoke to Ted on the phone at the store for a full refund as per consumer rights ..Took said tv back. Ted was the loveliest chap and he and the female colleagues could not have been more helpful. A credit to Argos. Really lovely guys and helped me choose a different TV. Top service. Thank you ?
December 2022 by paulpitcher1
Came here for some tea and cake with my daughter. Was served a pint of tea which wasn?t very nice and my scone was dry and stale. Asked for some butter and was served a small tub of margarine. I don?t think the staff actually care.
November 2022 by JulieH798
Had to wait quite a while, even though it was not busy, and when the food arrived it was cold. Wont bother going again
October 2022 by S200929
Ordered a breakfast , sitting with a friend awaiting our order , we paid separately, but our order went together and cashier used the same table number . One breakfast arrived , although two were on her tray , when i questioned if that was mine , she said no , it was for another table number, asked for my receipt , stupidly to save paper i didn't have one. She said she would look see if there was a breakfast for me . And said if not i would have to buy another , that comment made me angry ,not a very nice thing to say . It was pretty obvious i had ordered and paid for a meal as i had cutlery and a mug of tea . What was she implying . So i went to the cashier desk to verify my order , she confirmed my order was placed . On walking back to my table the waitress came out with my order shouting at the top of her voice i said i would look she said . That may well be , I asked her not to be so rude and shout she answered me back . I felt it was not at all nice to talk to me like that , it required a complaint. You do that she replied . After all that the breakfast wasn't the best i have had . No where to place your tray when leaving all trolleys full . So clearly short staffed and work load too much for some . Will certainly wont go there again .
September 2022 by taniarA2387HU
Several items on the menu were unavailable. It would have been easier to have a notice stating the meals that were available rather then the staff trying to find out and then saying " no ". The staff were young and very inexperienced - there didn't seem to be a responsible manager or supervisor around so ordering took ages trying to find out what was available. There was a limited choice available in the fridge section and only chocolate milk for the kids meal selection drinks. The staff were not helpful and indeed were not sure themselves what to do. I ordered the lasagne as was one of the few meals available and there were several grizzly bits which put me off. It was obviously inferior quality meat. The tomato, chicken pasta my grandson ordered was unpleasant so I ordered a kids meal for my grandson. I asked him if he would like chicken nuggets and chips so when at the til I realised that the food was available with either mash,boiled potatoes or baked potatoes. As I ordered chips I had to pay £1.90 extra for the chips. I had ordered peas and brocoli but the meal arrived with baked beans and burned brocoli. I went back to the counter and said that I had ordered peas and brocoli and they took the plate and we waited for the right meal to come out. I ended up paying £5.15 for the "kids meal" which was three small unpleasant nuggets, very overcooked, dry and inedible peas, burned and soft horrible brocoli which could not be eaten and a few chips which had burned ends but mostly ok. This was a stressful and unpleasant experience for us. The staff were too inexperienced to be handling the cafe on their own and had no customer service skills. The cafe was noisy - not with customers but with machinery in the kitchen. Will not be going there again.
July 2022 by anelia Crosby
Terrible customer service from staff, appalled.
June 2022 by floydk509
Sausage and bacon sandwich, on quality brown seeded bread, can't argue with that! Ready in under five minutes as well. Good job!
April 2022 by B8620ONtanyah
Service is friendly enough but they don't have much in stock even at lunch time! The staff fail to tell you simple things like bread is separate from a soup order. Cutlery isn't very clean. I wouldn't recommend to anyone really.
April 2022 by ALAN ROBSON
Got a indesit washing machine on the 4/2/22 brock down after 4days i was left with the broken machine for over 2weeks indesit blamed indesit and indesit blamed argos thay didn't even replace the machine i waiting for over 2weeks for it to b replaced argos refunded me and indesit left me with the broken machine had to get rid of the machine myself I had to pay £25 to have it taken away to the tip went to a0.com got a washing machine next day delivery brilliant customer service not like argos and indesit don't get a washing machine from argos . I work full time and care for my mum who i live with who disabled and uses a wheelchair so thanks argos for leveing this broken washing in my mums kitchen for over 2weeks in the way and indesit hotpoint wheepool who ever you like to call yourself your machines r rubbish and your customer care stinks .
January 2022 by Mike W
I used to like Argos, competitive prices and convenience of picking it up! However my last experience has left a bitter taste in my mouth, bought the monitor online for collection in store. When I arrived at the store it was clear the item was a return and very much in a second hand condition, I complained and they just don?t care!! Lots of fobbing me off, when I pointed out it?s likely covered by distance selling regs as payment was taken online just tell me again to sort with the store! Second hand items and poor customer service
