January 2024 by Duncan Eaton
Brilliant service. Staff very helpful, professional and friendly.
September 2023 by Ian DeLorean
Each and every time I visit this branch, the staff are professional, welcoming and friendly. They always engage in conversation, and make my visit a pleasant experience.
August 2023 by Kazandra1
Very kind and helpful staff. Help me sort out an account I wanted to open.
January 2022 by Allison Mcalpine
I don?t work in Southampton, so Saturdays are the only days I can get into town to do my banking and other such errands.I haven?t been able to visit my branch because they are never open. So I order to do any banking there I have to take a holiday day I order to do so!!And yet every other bank is open apart from YBS. Not good customer service!! I am unless things change thinking of changing banks/building society.
July 2020 by Hitesh Y. Master
Very polite and efficient.
December 2017 by Tim Heywood
Busy Friday afternoon in town, lost a star for only having one staff on, though there were only 2 people in queue before me so not too bad. Gained 2 stars as counter staff David was so helpful and friendly, and willing to be pleasant. Took the time to explain to others that he couldn't come out to help them fill a form, as it was him on his own with a manager and a queue! Helped me perfectly with my enquiry, which wasn't easy, even though he knew there was someone else waiting, and took the time to ensure clarity of instruction.