January 2024 by Kelvin Handscomb
Fantastic service by Gemma she was amazing working and with making all the coffees ??
December 2023 by Runner Saber
I love the atmosphere in this cafe, and its location is better than any other Starbucks I?ve been to since it?s right next to the ocean. The staff here are friendly and are amazing people. It?s the best place for me to concentrate on my work.
October 2023 by Racieroo
My friends and I had 2 teas and a coffee. The tea was the weakest, most revolting tea we've ever tasted and the coffee wasn't much better. What made it worse was we were served by someone who didn't seem particularly happy in their job!
October 2023 by Soltani Hamza
I had the worst experience ever, i stop for a coffee break with my partner and stuff was so noisy and loud talking and singing which makes us feels a bit like we are in the street , i can?t even focus on writing this review ?????
September 2023 by Oliver Shawo
Ok selection and size. Coffee was average for a Starbucks. Staff rude and unhelpful unfortunately so won't return.Parking: Very limited 1 hour parking
August 2023 by pinknance
Arrived for the ferry after a long drive looking forward to a chai latte, only to be told had ran out of chai at lunchtime!! This is a staple drink on the menu so an absolute disgrace Starbucks. No alternatives for me sadly
August 2023 by Daniel
Order was made incorrectly and was served lacto milk which caused quite a severe reaction. Not best
August 2023 by A Brown
Stood there for over 5 minutes with no acknowledgement for the staff member on the counter.(Glasses multicoloured hair) She was adding up some figures and just ignored us.There was a queue forming.When we asked her are you taking orders she said people just stand there!I said we have been standing here for ages.I walked out. Shocking lack of customer service.I felt sorry for the girl that was making all the orders( long blonde hair)as she was doing all the work.
August 2023 by Carolina Soares
It?s my bday today and I went to claim my free drink. Got told they didn?t have what I wanted so the girls made me one of their favourite drinks for free whilst keeping my free bday reward. Had a lovely chat with them. Unfortunately forgot to get their names but they will know who they are. Massive thank you for being the best Starbucks in Southampton and for making my birthday extra special. Ps: I loved the drink
August 2023 by Ella Gillett
I get the same drink at Starbucks, and I have done since I was 15. This caramel frap was the best one I?ve ever had out of the 100s of caramel fraps I?ve had. Thank you so much!!
July 2023 by Maria K
Probably the worst coffee shop I've ever been in. Weak,warm coffee. The entire cafe needs a deep clean starting with the WC. Never again.
July 2023 by 536peterv
As we were early for the ferry we made a pitstop here . The staff were totally dis-interested and we were clearly an irritation interrupting their conversation The breakfast bun and toasties we had were overdone and chewy When we came to pay with cash we were told ?no , card only ? Great customer service ! So glad we stopped ! NOT
July 2023 by Hamad Alkhalid
Just got out. Rude Barista! Rude Manger. Not helpful at all. My suggestion is to shut down this store and renovate it since it?s not a motivating environment to work in/stay in
June 2023 by Slexington
No ice - blazing hot day, second time this has happened.Staff were unapologetic, didn?t offer a time for ice machine to generate ice, just shrugged it off and asked if we wanted a hot drink (when it was 30C outside.On one occasion I went in late afternoon, it needed a good clean. On another occasion I went in, asked for no whipped cream on a drink, the drink came with whipped cream, and it was sour.Probably the only Starbucks I actively avoid regardless of walking past it every day.
June 2023 by Danielle w
Extremely rude staff after I pointed out that my coffee order was wrong will not be returning no excuse for plain rudeness
