March 2024 by Steve Makepeace
A dedicated home entertainment shop, with knowledgeable and helpful staff. Great progress too
March 2024 by A Night
Unless your buying the top of range in there the staff aren't interested in you if your budget isnt thousands of pounds then they're not intrested shop is almost empty of hifi equipment yet Webster is full of gear
February 2024 by David Scaife
Excellent, extremely helpful. Top shop!!.
February 2024 by Michael Ferigan
Very fairly priced.Very good customer support.Good after sale support if needed.
December 2023 by Chan Michael
Tom was amazing ! He helps me to fix the sound bar today , no hassle at all. And very friendly environment. Always buy from that shop , quality and aftercare is brilliant . 6 years warranty
December 2023 by Melvyn Freemantle
Always buy my hi fi at richer sounds great products at very great prices and staff have got great customer service and they are very helpful
December 2023 by Chris Bishop
Good selection of products,helpful knowledge based staff.
November 2023 by Glen Jewell
Best service , never fails - great advice from. Very knowledgable staff who have never ?sold? but advised - will keep coming back
October 2023 by Michael Wort
Thank you very much Tom. Excellent customer service. It?s the most money I?ve spent without being there ??. I will be returning soon, for more. When I find a friend, I?ll recommend you, Thanks ???????
October 2023 by Michael Stoppard
Great service from James Ben and Rob delivered to the Isle of Wight within two days as promised no hassle really genuine staff to deal with and great price with massive 6 year warranty, why use other suppliers. Thankyou again guys awesome customer service. Keep up the excellent work.
October 2023 by Steven Allison
Simply appalling service from start to finish purchased a subwoofer from the store remotely on the 21st September as I live 248 miles away, so had to rely on the description of the item from the sales professional, item was described as "open box" ex display as new no noticeable damage view the photos and make your own mind up and to add insult to injury the item came dead on arrival and I was given instructions over the phone how to change the internal fuses of which I had to source from a local hifi store to get it going,15 phone calls later and numerous other issues and promises made by customer services the only thing I have received is new grill supplied by REL if you have a choice of alternative supplier for your equipment I would use it, Otherwise you will have two weeks of frustration and phone calls emails which nobody needs in their lives.
October 2023 by Ally Modha
Really helpful staff. Delivery went 1 day over what was promised but whole family really happy with our new TV.
August 2023 by Gary Mason
Excellent service. Staff are knowledgeable, friendly and very helpful. Would definitely recommend Richer sounds
August 2023 by robert flamson
Very knowable staff, we dealt with Tom he new all about the product we brought, very helpful in store and when i was have trouble at home setting it up tom was there to help me great, can't ask for any more really thank you (Tom)
August 2023 by Luke Colbeck-Tate
Incredibly friendly and helpful, knew their stuff and advised me on an entry hi-fi set up that actually came in below my budget.
