January 2024 by Francesca Woodrow
The pesto dough balls were particularly incredible! We got sat in a really nice place, especially considering it was only two of us. And Aleksandra was absolutely fantastic, really went above and beyond and was just genuinely lovely. I?m not someone who usually writes reviews but her service made me want to write one!
January 2024 by Iga Fortuna
Very nice food and quick service even tho it was
January 2024 by PJ Leno-Putt
Zoe served us this evening such a lovely lady, absolutely a credit to Pizza express! Really made our evening thank you ??
January 2024 by Andy Phillips
Fantastic visit, great manager, great team. Didn?t matter about the food, they made it brilliant straight away!See you soon!
December 2023 by Natalie Bailey
I had an amazing experience dining here. The staff were so friendly and welcoming and the food was faultless. Thankyou for an amazing lunch
November 2023 by Suzette Hankin
The pizza's that you get from Pizza Express are fantastic, I don't have one near where I live so like to visit the West Quay branch. The service you get is really good, and it's a more relaxing environment than the food court to enjoy lunch. Peter was our waiter and he was fabulous, funny, engaging, which really adds to the dinning experience. We had two pizzas and polenta chips and all the food was yummy, I would recommend getting the app as it is a really good app to have, as you do get rewarded for customer loyalty.
November 2023 by GamingPenguin
After being seated by the wonderful manager, I was greeted by a lovely front of house staff member named Thomas. He then proceeded to set up a special table for myself as I?m 7?1 and a four XL chest. After attentively taking my order, the food came out so quickly i barely had time to put the keys of my self driving tesla back into my pocket. After a wonderful experience, I pulled out my gucci wallet to pay and leave a tip before leaving.
November 2023 by Sarah Parker
We had a lovely pizza at lunctime today. Our server Pete made a banging flat white and was very friendly and professional.
November 2023 by Lily Roberts
I have never been more disappointed with service in my life.Me and my mum came for lunch today, our original server was polite and took our order smoothly.Got my starter (garlic bread with Mozerella) which was nice. Not long after, both me and my mum were given our pizzas.At every other Italian I have been to we are usually asked if we needed anything else (chilli oil, Parmesan, black pepper etc). Our server didn?t, which we understood as it seemed busy.After trying our pizzas, my mum found hers a bit bland and we asked a different server for some chilli oil.When we caught her attention she had a handful of plates. My mum apologised as she could see she had her hands full but asked if we could have some chilli oil as we weren?t offered any.When she came back she didn?t bring any chilli oil with her and instead asked in a tone what was wrong with our pizza. We told her nothings wrong with the pizza but we weren?t offered any chilli oil or Parmesan so we would like some as the pizza does taste bland.She proceeded to argue with us, asking if we had asked our server for those things and that our pizzas don?t come with Parmesan instead of just going to get chilli oil or Parmesan? We tried to explain that we have usually been offered chilli oil or Parmesan at other restaurants so we didn?t think to ask our server when she first put our food down and this is why we are now asking her for some?At this point we were fed up with her attitude so my mum asked her if she could change her tone so she walked off and said she would ask her manager to come over. All because we wanted some chilli oil?!?To add to this I am autistic and can find eating out quite hard. I couldn?t Finnish my food after this interaction as I felt far too uncomfortable sat in the restaurant. I had to go into the west quay toilets for 15 minutes just to calm myself down.It was the short haired middle aged blonde waitress.The manager was somewhat apologetic and put our pizzas in boxes for us. Overall this was an unpleasant experience that could have been totally avoided.
October 2023 by Christi
Ordered through Deliveroo as my husband was desperate for takeout and the gluten free options seemed too good to be true. I was low key excited but was soon snapped back to reality of poor gluten free food options. Honestly would have been better if we grabbed something from the freezer.Absolutely no cheese on the pizza, smothered in BBQ sauce on a pizza base that was hard and quite frankly bothersome. Pretty annoyed to have wasted the money to be honest. Wasn't worth £45, the entire experience was beyond flacid.
October 2023 by Leigh Allen
Had a family lunch here, the food and customer service was great! Shout out to Zoe who served us, she was brill!
October 2023 by Inês Belmonte
Had an extraordinary time at Pizza Express recently. We were served by lovely Kosheen and our meals were absolutely delicious. Will be returning soon, thank you!
October 2023 by Ewan Hoyle
Good service, helpful staff. Use deals & vouchers to get the best value for money. Overall good place to have a meal out.
September 2023 by Daniel Montgomery
I was late to order and the 2 guys said they would stay and make pizza for me even though they had finished this evening. Also the waitress who too the order was great
August 2023 by Maisie Green
Lovely lunch - got seated really quickly, great food and lovely service - thanks Aleksandra for looking after
