October 2023 by Mark Anderson
Love this place ,Costa helps too
July 2023 by Navas E.V
I recently visited the Next. It was too difficult for me to find a suit there that fit me, and everything had been mixed up, so I was unable to find one there. Samer, the man, was quite helpful with assisting me pick the right size. I'm incredibly grateful for that. He made my day.
June 2023 by Keehwan Kim
Staff lack basic courtesy. Zero interest in returning.
May 2023 by Laura Cole
A lovely branch of Next located in Southampton. Plenty of clothing selections for men and women. Staff are helpful and friendly.
April 2023 by Roger Marshall
I had to exchange some boxer shorts that had been bought for me as a Christmas present. The young lady on the counter was absolutely fantastic and helped me out. Please pass on my thanks. RM
March 2023 by Terry Hannagin
Good selection of clothes for this season, however they?re very under staffs, the store is busy and there?s not enough staff to help, the shelves were very very dusty and needed to deep clean before they re shelve.I recommend this store if the stores going to get cleaned and put extra staff for helping customers.
March 2023 by Tony gilera
Thanks to Julie today, she was very helpful. Great store
December 2022 by Anna Macdonald
Late night shopping till 8pm in West Quay, however Next already closed at 7pm! Ridiculous
December 2022 by Shannon Lovatt
Fainted in store and had amazing help from 3 member of staff. They got me water and helped me to a chair, they then continued to make sure I was okay. They made sure I got food and a drink and were over all amazing and helpful. I hope they see this and know that I am very thankful.
November 2022 by Lee Alan
Went in today. Found a shirt I wanted to buy. Took it to the till. There were no other customers waiting, one woman on the till. She saw me coming over, picked up a bag and walked away from the till, then went back and pressed the button for someone else to come and assist me and told me someone will be there in a minute. I didn?t wait. Put the shirt on the wrong rack to give her something else to do and left. Wouldn?t go back. Customer service appalling
August 2022 by Yolanda Bull
Terrible customer service, I was overcharged & sold a flawed garment; not a word of apology, instead kept waiting around until the shop for a store manager - who never did show up
July 2022 by Debbie Rudd
Popped in to collect an order. All went very smoothly.
July 2022 by C ?Ohwhataday? T
Nice home wear but expensive.
March 2022 by Marie Holdaway
Great shop, large selection of clothes, love their swimwear, looking forward to it coming back in store.
January 2022 by Matt
A good size store with plenty of choice and a variety of departments. I was mainly looking at the kids clothing options and was impressed by the amount available. The cost is good for the quality and you can always know what you are getting
