October 2023 by Nicole Demiri
Can never get hold of them and they deliverys are allways late so you end up running out of tables and when you do pick up the call we have to do older people first and some people have to be for goten what is disgusting this is tables for a disabled 6 year old
September 2023 by Nicole Jones
Can never get hold of them and they deliverys are allways late so you end up running out of tables and when you do pick up the call we have to do older people first and some people have to be for goten what is disgusting this is tables for a disabled 6 year old
August 2023 by Sasha Ebbutt
I think I?ve never had to wait for a prescription for so long. When I go and get my prescription they always tell me it?s out of stock and they can?t give it to me absolutely ridiculous
January 2023 by Sidney Puppier
Didn't think this 'service' could get any worse - I was wrong!First I was told (while picking up yet another late prescription) not to bother ordering my additional meds on the two days before Xmas eve, ' the doctors won't sign them'. I did anyway, and the doctor did - however I was unaware as this pharmacy RARELY updates it's app, also doesn't answer the phone!Went to speak to someone on 4th Jan (order placed 23rd Dec with a week of meds left) to be told prescription was filled on 28th Dec. I asked why app was not updated so I knew they were ready (I need help leaving the house so rely on apps etc) and was told there was NO PHARMACIST and therefore although meds were ready they could not be given out!!!!!!This person then said the app doesn't get updated so 'people don't all turn up at once'...I was advised to keep phoning to see if they had managed to get a pharmacist. THEY DON'T ANSWER THE PHONE!They are closed weekends.Thay are closed lunch time fridays.I went back again today 5th, the server was really extremely rude, but at I finally got my meds.
November 2022 by Karen Weeks
Often long waiting times. Seems bit disorganised with system of prescription that have been made up.
September 2022 by Urban Anchorite
Punctual and polite. Would recommend to family and friends.
April 2022 by Josie Bateman
My prescriptions go direct to them via app. They NEVER update! First time it happened they said the person who deals with the app wasn't in - but that I could always pick up meds after 48 hrs. Next time it happened gain so I went to pick up meds and they weren't ready. I wasn't allowed to wait, had to return next day as they were 'busy'. They don't answer the phone! Today I went to pick up (it's been 5 days - I was in hospital) and they are CLOSED! On a Saturday- no explanation.
April 2022 by James B
Used this pharmacy for 4 years, horrified to see what has happened. Things have been absolutely dire and abysmal since last summer.As a type I diabetic I rely on lots of meds every 2 months and I normally put in my request well in advance to give everyone enough time to prepare my meds. I initially tried to call the pharmacy, but no one picks up. I then spent all morning calling and the phone was busy for at least 2 hours (did they purposely put the phone on hold to stop people from calling?). I then visited the pharmacy and there was a queue of 4 other people in ahead of me - every patient had one problem or another (missing drugs, no prescription, slow service etc). I asked for my prescription and the lady at the front told me that I would have to wait 30 minutes!!!!!! - I then asked to see a copy of my prescription and it was received by the pharmacy almost 10 days ago!!!!!!!!!!!!!!!I have 8 medicines altogether but the pharmacy only had 3 of them in stock. They told me that they will reorder my medicines and that I could collect them tomorrow. No apology from the very very rude pharmacist.I came in 2 days later to collect the remaining 5 medicines, and they only 2 - no Insulin. So I have to come back again. It took me 4 trips to the pharmacy to get my medicines dear god.Also, the pharmacy is absolutely filthy, hasn't been cleaned for a long time. Time to report to the GPPHC I think?
November 2021 by Gary Baker
Just recently things have been going down hill promised deliveries that never arrive and today I've had the phone put down on me twice and now thier phone line is permanently engaged I'm waiting for insulin and test strips so not something I can wait for they deliver to me as I'm disabled
March 2021 by Lisa H
Its okish ....sometimes there's a bit of a wait..but at least its local...
March 2021 by Tammy Beswick
Friendly and helpful staff
March 2021 by Roger Andrews
Always polite and helpful..
September 2020 by Greg Smeaton
Always quick reliable service, staff always polite and helpful
September 2020 by Maurice Thomas
I have been trying to call the pharmacy on their official number for ages but it's always busy. Wouldn't they have a second phone number for emergencies???????????????
September 2020 by Gail Atkins
I use the chemist regularly and they are always polite and friendly I would recommend to anybody
