August 2024 by Jamilah M
The perfect spot that offers excellent coffee, beautiful scenery, and a peaceful atmosphere all in one place.
April 2024 by Mark G
The full vegan breakfast was perfect. Great sweetcorn fritters, tasty spinach, popping hot tater tots! Recommended.
January 2024 by Carmen Hanrahan
Brilliant atmosphere here . I had a gorgeous latte & the eggs benedict for breakfast and I was delighted with my choice and the service . The bread was GF so no bloating . The eggs were cooked to perfection and the bacon tasted so yummy . 10/10 would recommend for a nice relaxing
December 2023 by Richard L
Visited 15 December 2023. Tables remained uncleared after customers left, despite plenty of staff standing around looking bored. Menu unimaginative and overpriced. Restrooms unserviced. Coffee just about passable. Will not visit again.
December 2023 by Allie F
Absolutely great service - we came here as a college and they were exceptionally accommodating to us eating our own food upstairs. Helped keep our students and staff warm! Thoroughly enjoyed the coffees and teas too
November 2023 by Fayyaz Minhas
Went in for breakfast. Service was very slow. The scrambled eggs were quite cold. The coffee was good but a little cold.
November 2023 by ant
Big shout out to Jazz and Dylan (possibly Dillon, but I?m old) from the new west Quay coffee shop. Sometimes that extra little bit of service makes all the difference. Thank you.
November 2023 by Robin Reay
Possibly the worst baguette I have ever tasted. Almost uncooked, unpleasant taste, looked unappetising.Flat white better.
November 2023 by Anna Kelly
Food was cold and was waiting for ages for literal toast and fried egg which was cold. And I don't understand why they gave me butter on the side when the toast was covered in egg and bacon??? Like what was the point in that. The only good thing was the
October 2023 by olliebournemouth
We were looking for somewhere to have a quietish drink before a show (after a very noisy Turtle Bay) and this looked promising. But after 30 minutes we realised why it was nearly empty at 7 on a Saturday evening. I ordered a G&T and a bottle of Chenin Blanc wine. I then went to the loo. When I came back the bottle and drink had been delivered to the table in a cooler. 4 small glasses had been poured by my 19 year old daughter. But then we though the wine very harsh and I was surprised. Took the bottle out of the cooler and it was Sav Blanc. I took it back and the bar lady said - we don't have any Chenin Blank at the moment. I said we don't like Sav Blanc so I would have ordered something else had you said it was not available. The response was just blank! No apology or offer to make it right. Who serves a different drink to what was ordered without speaking to the customer first??!! We were there for another 30 mins but left as the music being played was clearly for the benefit of the staff not for the very few customers who seemed to have no interest in the 80s new wave being forced upon them. Won't be returning.
October 2023 by Tony Baker
Lovely breakfast, friendly staff and good atmosphere. Would definitely return when back in the area.
October 2023 by Miguel Angel Casanova
Was confortable and excellent place while I was working remote in my computer and meals and coffe very nice!!
October 2023 by Amber Ghanouni
Best brunch we never had...Went with my two children to meet my Dad on Monday 25th September 2023 at the Guildhall Square branch in Southampton. Ordered 2 lattés and 2 lots of Eggs Royale at about 11:45. It wasn't busy at all. Maybe about four tables outside and one or two inside. Whilst there were 3 service staff working, only one guy actually seemed to be doing any work, the others were mostly chatting at the counter. Incidentally, they didn't stop their chat to take our order, the one guy working came over to take our order. So already, not the best.It took about 20 minutes just for our coffees to come out. I mean, Mettricks coffees are awesome and thoroughly enjoyed them, but not too sure why they took so long. We figured, any minute now out food will be here, because how long can it take to make what is essentially over-priced egg on toast right?Wrong.The two guys at the table next to us had their order brought out about 10 minutes after we got our coffees, which I thought was odd as they ordered after us, but, obviously ours must be right behind them, right?Wrong.Another 10 minutes (we've now hit 40 minutes since we initially ordered) and the waiter (not the chatting ones, the working one) brings out two plates of food, but looks confused. He has some eggs and bacon and pancakes. Not our order. He then realises that the table next to us had been given our order (I mean, not sure how the customers didn't notice that pancakes are not the same as eggs and smoked salmon, but whatever ?????). The waiter apologies, explains the mistake, offers us the other ider (no thank you), apologises again and assures us our orders will come out soon and they won't take as long this time.Sigh, but ok, we don't have anywhere else to be and it's a nice day, and thankfully I brought my kids (nearly-2-year old twins) their own food which they've eaten so at least they're not starving. Surely our aforementioned over priced egg on toast really can't take too long right? I mean scrambling eggs takes like a few minutes, toasting bread a few more, I assume they're not actually smoking their own salmon out back somewhere? I mean, really, 10 minutes, tops right?Wrong.Waiter comes over empty handed after another 10 minutes (we're now at 50 minutes since ordering), offers us some more coffees, apologises again, assures us they won't be much longer. Free coffees? Great, thank you, because, really, it can't be much longer now right?You can guess the answer can't you? Oh yes, a big, fat WRONG!Another 10 minutes for ourcoffees! My children have been sitting in a high chair for an hour now! They're getting a bit restless. As am I. And hungry!Another 10 minutes! It's nearly 1 o'clock. Waiter is bringing out other orders. The guys that are our food have gone. He apologises again. I tell him, thank you, but it's been over an hour, don't bother. My children can't sit down any longer, we need to go, please refund our money. At this point, a man on a table near us pipes up and tells the waiter he's been waiting 45 minutes for his order!I feel for the waiter. He was on his own, carrying an inept "team." Not his fault.Refund issued, no problems there. Guy on the table near us has his cooked breakfast finally brought out. As we left, we asked him if it was worth the wait. He said most of it was cold!So, there you have it, best brunch we never had. Consequently I had Beyoncé's "Best Thing I Never Had" stuck in my head for the rest of the week. So, Mettricks, in the words of Queen Bae, "sucks to be you right now."
September 2023 by alicespake
Guildhall is my go-to when meeting with mum friends and the children. Really friendly vibe, the coffee & menu is great and the staff really friendly especially if you need help getting pushchairs in or moving highchairs. The kids menu is good, pancakes are always a winner with the children.
August 2023 by BenMark235
What is a lovely setting was somewhat ruined by dirty tables, a dirty floor, a menu with a significant number of items unavailable and with a number of errors; items labelled as vegan but containing egg(?) and items with just veg not labeled as vegetarian or vegan. A shame.The coffee is comparatively expensive compared to other local cafes such as The Nest or Muse, and plant based milk costs an extra 30p on top. A cup of tea costs more than 50% more?! You're having a laugh.The food ordered was freshly made but not exactly hot either. We were given 1 napkin for the 2 of us, it's not hard to count to 2 really.Even the clock on the wall was off by 2 hours??
