December 2024 by Damian butt
Very friendly staff and fantastic customer service
December 2024 by Shayan Khan
Amazing donuts, Jemma made us feel very welcome and provided top quality service.
November 2024 by S C
lily was so lovely and helpful!! total gem on a wednesday night x
September 2024 by Lou Joules
I came to enjoy a doughnut with my children, there were plenty to choose from and the coffee was amazing, too. Unfortunately, the doughnuts are so expensive. Thank you to Rachel, who was so kind to tell to the children more about the doughnuts.
I?m giving 4 stars because I liked more the atmosphere when there were more seats and the coffee was prepared manually (not by pushing a button). Now it seems that KK prefers you to buy and leave. Hospitality should have been one of their main values.
Overall, nice place with tasty doughnuts, coffee and good customer service.
July 2024 by James Hobbs
Great place to buy doughnuts from.
June 2024 by Asg ?Roon?
Always amazing doughnuts and staff are very nice
June 2024 by Saman Ishfaq
Their doughnuts are mouth watering ????
June 2024 by Adam Thompson
Came in for donuts and shake, male member of staff on shift completely dismissed us and was outright rude. We were rushed along and out.
June 2024 by Santana Edgar
To the lovely man that gave me and my daughter a free doughnut. You completely made my day I only had enough to get my daughter a doughnut as a treat, she asked me why I wasn't getting one. I simply couldn't afford it. Thankyou so much if you ever see this.
June 2024 by Grace
Had a lovely experience visiting this store ordering takeaway, staff were polite and speedy in taking my order as they noticed I was in a hurry. Very appreciated.
May 2024 by Alex Hastings
I recently had a profoundly disappointing experience at Krispy Kreme that I feel compelled to share. My visit was marked by a blatant lack of customer service and a disturbing disregard for patrons.Upon arriving, we were shocked to see all the chairs placed on top of the tables, giving the clear impression that the store was either closed or undergoing some sort of cleaning. However, despite this setup, the doors were still open, and we expected to be able to purchase some of their famous doughnuts.For the next two hours, we observed the staff inside doing the bare minimum. They were pretending to clean but were clearly doing so just to avoid serving any customers. It was evident that they were intentionally creating an unwelcoming atmosphere to discourage anyone from staying.This behavior is unacceptable for a brand that prides itself on hospitality and quality service. The lack of effort and the disrespect shown to customers who had come to enjoy their products was astonishing. This experience has severely tainted my perception of Krispy Kreme, and I hope the management takes immediate steps to address such issues.I understand that everyone has off days, but this was beyond just a bad day. It was a clear attempt to shirk responsibilities at the expense of customer satisfaction. I hope no one else has to endure such an experience.
May 2024 by Susan Short
I don?t often leave reviews for places. But it was my sons birthday today and he wanted a Krispy Kreme. We were served by a lovely girl called Rachel. She was so lovely as it was his birthday and hope someone at Southampton branch sees this review. Amazing member of staff you have and meant alot how nice she was
May 2024 by Colin Austin
No issues. Quite expensive though.
April 2024 by Saira Dahms
Krispy Kreme remains my absolute favorite place for donuts in the USA. I was absolutely thrilled to finally find one here.The Southampton store had by far the best service.You were greeted more than friendly, the coffee was brought to the table and the donuts are fantastic??????????
April 2024 by Andrew Elder
Impeccable service over the weekend. They gave us an extra donut after overhearing our private debate in which to get (ordering 2 donuts, stuck between 3). That took us by surprise and completely made our day. That worker deserves a raise! It's little gestures like this that make me a repeat customer
