March 2024 by mat remx
Great service but room could be cleaner. Carpet was very dirty and had
March 2024 by DAVID HADLUM
Rooms: Our king room was good, only issue was with the heating, management quickly sorted additional heating, offered to change rooms but we were happy to stay put.
March 2024 by Mathew Gough
OK this hotel is situated "more or less" on on large roundabout with zero parking! If you are taking a car expect headache parking, if I had known in advance I would have booked elsewhere, I asked the manager on reception where I can park and she was very vague with her reply and merely pointed me to a sign near the door which had a map on it with parking suggestions! It was useless! And the surrounding area is parking permits only in about 90% of the side streets. The hotel itself is actually quite nice, the bar area is lovely and the foyer is very respectable, the room was a good size but we did request a cot on 3 separate occasions prior to our arrival, but no cot was in the room when we arrived and we had to call reception to get one bought up.If you hitting the town and want a place to crash and you are not driving, stay here, if you plan on driving explore other options.
March 2024 by sam bird
Great hotel and value, rooms comfortable and staff were
March 2024 by Christian Parr
Sadly, I stay here pretty much every Saturday, repeatedly we do a late checkout only to be woken by housekeeping asking if we have a late checkout, meaning there's absolutely no point asking for one! This isn't the odd occasion, this is every week! Came to a head the other week where the manager said he would tackle the problem. Then last week even with those assurances we wouldn't be disturbed the maid knocked in at 10.35 even before the normal checkout time, saying oh sorry without an explanation!!! This is a really nice hotel, although rooms are becoming a little tired with again lack of service (iron was missing last week) toilet press was broken the week before, so not being checked properly after checkout) but repeatedly let down by their service. I'm not even going to bother complaining as nothing ever gets done when I do. All I want out of a hotel is a good nights sleep, thats honestly not too much to ask surely! It's almost as if housekeeping do it and say its a mistake but get you out the room quicker but in our case we are there pretty much every weekend, so it's causing issues. Our only option now is to go somewhere else. Which is sad, I really like the reception staff especially Lewis and Andre, they are always incredsbly helpful. I'm two minds to book 1 more time for Easter as it's so central for what we need but I've honestly had a gut full of this issue that no one listens too, especially the management. You'd think after thousands of pounds we might actually matter. Clearly not!
March 2024 by john cowan
Rooms: Clean and tidy tea and coffee in the roomFood & drinks: Good morning breakfast
March 2024 by Parastoo Salah
I am very picky when it comes to the hotels, I don?t remember giving a 5 start to any hotel but one resort at Antalya?Because of our job we travel a lot and I really had a great stay at this hotel.Everything was up to the standard. They upgraded our room to an executive one and it indeed was an amazing room, confy bed, nice view and a Nespresso machine was an addition. Breakfast was good, I tried their lunch/brunch it was nice if you do not wanna leave the hotel for the day but I still prefer trying restaurants outside.
March 2024 by Bruno Garrido
So what you get here is very much in line with the price you pay. Only odd thing to notice is that, when asking room service, I was charged on the spot.
March 2024 by Symone
All staff were lovely but I would to say thank you to Lewis for being so helpful and kind to me and my friend when we checked in. He was very polite and informative. We enjoyed our weekend in Southampton and would recommend this place to anyone for a comfortable stay :)
March 2024 by Shannon Mann
The central location was ideal, but the room was not to a good standard. Our bathroom door handle was hanging off and there were large stains on the floor. It was ok for one night, but I would have been disappointed if staying for any longer.
March 2024 by Darryl Hooper
Room had no heating,ie maintenance. Gave us a adequate heater. Breakfast was very disappointing very cold,boiled spuds instead of hash browns.The reception desk were very polite and helpful.
March 2024 by Michal Buniowski
Very poor breakfast, missing trays, little choice, and frozen bread waiting for hungry guests.
March 2024 by tracey sadler
Staff so lovely . Hotel lovely and welcoming. Big thankyou to Michael on the late shift for helping me out with a fan and conversation much appreciated.Would definitely stay again , clean , comfortable beds all round great experience ? thankyou
March 2024 by Julie Mould
Great stay at hotel with friends,reception staff very friendly and accommodating,had a coffee the next morning in the bar service great,rooms clean and tidy.Rooms: Rooms were clean and spacious,a fridge would have been great.
March 2024 by kerrky09
Stayed here for one night whilst on business In Southampton. Rooms were clean and tidy, situated in a nice area with ample parking. About a 12 minute drive to the city centre.
