November 2023 by Norman Norris
I managed to find what I was looking for, nice selection of items.
August 2022 by Philip Davis
They don't open until 9 and then they close at 1, whilst the pharmacist has lunch for an hour. If I arrive during that hour, I have to stand around outside as they don't cater for their clientel
May 2022 by Iris Cooke
I found the pharmacist very helpful. It was getting the prescription that was a problem. Nothing to do with them though.
April 2022 by Sarah Y
Went in today for my mum. Found that part of the order was wrong, so I simply asked if it could be removed from my mum's order. Simple enough request. From then on, I was treated like something on both of the assistants' shoes. I was polite throughout, so I have no idea why they seemed to all take it personally that my mum had some wrong items that she hadn't requested. Their whole tone totally changed towards me, ie one of sheer contempt. I never accused the pharmacy of getting it wrong. I later asked if the GP had ordered them, and was told sarcastically "obviously, as we wouldn't have done them otherwise". As I was still waiting for some of my mums order, and it still wasn't in, I just asked if it was likely to be in tomorrow and she just snapped back 'don't know'. Ah, thanks for your help!! I was polite throughout, I know I was...if I wasn't so polite, I would have been as rude back to her, as she was to me.When you suddenly become a carer overnight, it's hard enough. You really don't need the extra hassle or upset from someone who is supposedly there to help you. After speaking to my mum, she said it had happened to her in the past, so I have changed her chemist now for her prescriptions as, apart from collecting what is owed, (whenever in the future it actually arrives, as no one could be bothered to tell me), I don't intend on going back in there again.
February 2022 by Dawn G
Phamacy call back to check on new medication.I was dubious this would be of any use. However, the pharmacist greeted me politely and was understanding of the fact I hadn't continued with my inhaler. She inquired about my symptoms, whether I was feeling any better and whether the GP had suggested any other treatment. She was sympathetic as to how I was feeling and we discussed ways to help ease my symptoms. I loved the fact that she said, just because I was feeling a bit better, I should not run around trying to get things done! I took this advice to heart and did nothing all day Friday! lolAll in all, this was the most comfortable and kindly conversation I have had with a medical professional for some time.
September 2021 by Anjie Woodman
What a fabulous professional service provided by staff and pharmacist at this branch. Nothing too much trouble and they are always available to answer questions I may have on my 95yr old mums medication. They organise her medication ordering and blister packing to enable her to remain independent within her own home. The staff are so patient and informative I have every confidence that I I am able to manage mum's support that she might need. I do not hesitate on recommending this branch to others. 10 out of 10!!
September 2021 by Lee Hauxwell
People forget that you get what you bring to a conversation. Take time to be polite and understand that the pharmacist is a human too. The pharmacist takes a late lunch to help customers during their lunch break, hence no scripts between 1 and 2pm.It's not rocket or indeed pharmaceutical science. Be polite, courteous and the staff are wonderful. Be surly and grumpy, then don't be surprised if you get short shrift.
December 2019 by Patrick Hawker
Very lovely staff who are always helpful and understanding
October 2019 by Caroline Doyle
I try hard to support my local shops but am going to Sainsburys for my prescriptions now. Whilst the pharmacist is always lovely, Jan, the lady on the til, seems unable to deal with customers in a pleasant manner. During my last trip in, she made a snide comment about me not having any change. Unnecessary to embarrass customers and be so condescending and she is like that whenever I go in. Having seen a lot of comments on here about Jan, I hope Everettâ??s take note of all the negative feedback.
July 2019 by Melanie York
My Uncle uses this Pharmacy and always speaks in glowing terms of all the staff, they go out of their way to be helpful and very friendly. I have started collecting my Uncles prescriptions and I agree totally with him that the staff at Everetts are friendly, approachable and always willing to help. The Pharmacist Laura is a credit to Everetts she goes well above what would be expected.
July 2019 by Josie Herbert
Iâ??m so pleased to see that Laura has returned as the pharmacist at West End. She is always helpful and has a lovely manner. Iâ??m sure she will address any staff issues as there is never any problems when I use the pharmacy when she is there. Good to have you back Laura!
June 2019 by Percy Person
The ladies (two of them share shifts) who work behind the till are grumpy and have a curt manner. Tip: Itâ??s not good manners, nor professional to ask what medication someone is on in front of a store full of customers who are listening. Please, thank you and good bye are way beyond them at this point. For now, they should just try smiling. Or maybe Iâ??ll just go elsewhere for my medicines.
February 2019 by Phillip Prince
Chemists are lovely people, always polite and efficient. Youâ??d think the old lady who serves at the till would have some sort of empathy since sheâ??s dealing with vulnerable people all day. Rude and condescending! Find a new job if youâ??re that miserable.
January 2019 by MrBigBez
Awful Pharmacy, been here 3 times now but closest one to me so had no choice, was asked if wanted to wait which I replied yes and was looked down upon as the prescription was quite important. The lady behind the til is very rude, sheâ??s quite old so not sure she knows sheâ??s being rude but nevertheless itâ??s not nice to be spoken too in a belittling way, also whilst waiting some elderly patient wanted some advice about an infection to get nothing but try online etc who was clearly in abit of discomfort and needed some advice. Need to sort there attitudes out in there. If you having a bad day go home donâ??t take it out on the public
January 2019 by Marie Cole
The women that served me today was really unhelpful and rude. I went to get some strong painkillers and advice for sciatic pain and I was told to take paracetamol, even after I advised the assistant that it was not helping with the pain. No advice was offered no questions asked. Really frustrating when the doctors advice is to get advice from the chemist! The women was rude and unhelpful to the point of upsetting, will never use this chemist again.
