October 2023 by dominic5757
It used to be good. I had some fish a week ago. The batter was soggy and greasy. I have now tried chicken chow mein with rice noodles. It used to be lovely. Today it was greasy, had a bitter taste. Previously it always had a generous amount of chicken. Today the chicken was almost non existent.
August 2023 by Legal Eagle
My favourite local shop. Staff are wonderful and they went above and beyond during the pandemic.
March 2023 by Pete B
Phoned through an order 7.30pm and told it would be 30 mins which was fine as I was 30 min drive away. Got to lucky 8 at 8pm introduced myself and waited. After an hour I questioned where my order was, and was told they hadn't started to cook it yet as I hadn't paid yet, and if I paid now they would start to cook it. I've eaten from here every week for 2 years or more and never experienced anything like it. Well done lucky 8 you've just lost 2 very good customers, and maybe more as we won t be recomming you to anyone.
January 2023 by Dance Fan
One star to muchArrived at 21.40 brought some beer and wanted to purchase some scratch cards. The rude lady in her late 50's refused to sale us the cards saying the scratch cards had already been counted. Her unfriendly stare and attitude towards us wasvery unnecessary. She has letthe store down and needs a lesson in customer service and manners
January 2023 by Laura
I have to agree with Tina Felix on this one.They racially profiled customers, which is a shame. I was staying @ the Premier Inn round the corner and popped on to pick up some essentials. Wouldn?t go here again.I?d sooner go to the Lidl, which is a few miles down the road.
January 2023 by Aty Byk
Thank you ?dance fan?!!I can confirm the situation!I was there, too!
September 2022 by Jenny
I have to agree with Tina Felix on this one.They racially profiled customers, which is a shame. I was staying @ the Premier Inn round the corner and popped on to pick up some essentials. Would go here again.I?d sooner go to the Lidl, which is a few miles down the road.
August 2022 by georgia menditta
Don't ever have milk or the things you go in there for.
June 2022 by Kayleigh Blanshard
All the workers are lovely and polite except for Sue. Very rude and miserable and could do with an attitude change, she makes you feel like you're an inconvenience to her day. This individual let's the team down.
February 2022 by C1511OCalana
Truly disgusting service. We have been using lucky 8 for a few years, the food is normally fine. Last night we were with friends for a birthday. The order was placed but we did not get what we ordered, when we phoned to sort it out we were told ?YOU GOT WHAT YOU ORDERED? We had 6 adults in the room when the order was placed and we all heard it. The staff member was rude and told us there was nothing they could do. We could order more and it would be 45 mins, we asked to speak to the manager and were told ?no he is cooking? so we waited 20 mins for him to become free. When he eventually came on he said ?YOU GOT WHAT YOU ORDERED? ?GO AWAY YOUR TAKING UP THE PHONE LINE? and hung up. They would rather call 6 adults all liars than admit they made a mistake and rectify it. We all listened to the exchange between the two staff and are friend. Shocking and appalling behaviour!! You just lost the custom of 3 local family?s!!!! We will be telling everyone to avoid you from now on. Shame on you.
February 2022 by Tina Felix
Racially profiles customers and refuses service.On the 19th January 22, just after 5pm I waited in the queue and watched three customers in front of me purchase alcohol, NONE of whom were asked for ID, one of them was clearly in their 20's. As i approached the cashier, who was approximately 55+, I placed my items on the desk and I said 'just these please' to which she said 'are you talking to me?' which I confirmed. She then asked if I have ID for the two mini bottles of wine I had amongst my items... I am 38 year old woman. I find it implausible she'd legitimately consider me 25 or younger. I politely told her and said I don't routinely carry ID around with me as no one asks me for it... She retorted 'I've asked, you don't have it, I can't give it, I can't serve you, you can ask my manager instead to serve you'. There was no one 'single sorry for the inconvenience, we have to ask' etc, she was being purposefully affronting. The manager was on the next till, I waited and asked if could then purchase. The manager was incredibly apologetic and said because her colleague had asked she shouldn't overrule her, as policy. Now I completely understand this response is a policy, having worked retail myself. However, asking me to go to the manager for service knowing full well she'd reject me due this policy, appeared clearly as an exercise to belittle me whilst she looked on.I am offended and insulted by the first cashiers attitude towards me and the reason she asked me for ID yet failed to ask customers before for me purchasing alcohol, especially the one that was younger than me. The only difference that was clear to me was they were white and I clearly am not. The cashier had no fear of consequence behaving like this in front of her manager. It's was an upsetting experience and I am quite shocked that Co-op allow such behaviors to be common place in their stores, so blatantly in front management.
January 2022 by PJ Ashby
Not good the staff don't want to serve.Not polite.one of them in particularA real put off
December 2021 by Cameron1966
I went to lucky8 many years ago and it was bad so we thought with the new management and reviews we would go again, we ordered a few bags of chips, and they were the worst hard stale chips, they looked like they were cooked a week ago and re-heated. it really was the worst chips we have ever had, they went straight into bin, waste of money tried calling them, but they told me the owner was busy and to try later!! I tried later and no one answered (8:50pm) I though maybe this was a one off, and I always give restaurants a second chance, so I went two weeks later and ordered chips again and even asked the lady serving "Are these fresh" and explained about my previous visit, to which she laughed and said yes they are, again the worst chips I have ever had. I wish I could give 0 stars, I read on other reviews that the owner mentioned to ring them before putting up review, I tried calling 6 times!!! over 5 days, either they never answered calls or told me the owner is busy and to call when they are quiet, which I did. I really had high hopes for Lucky 8 especially as we spend a fortune on Chinese food in a excellent restaurant much further away (which does great Chips), so Lucky 8 would have been very convenient for us, but sadly having had two bad experience with something basic as chips has put me off. in my experience this could likely mean they are cutting corners with other dishes.
December 2021 by Gabi
Some staff should really change job with that attitude, and why some ladies working there not accept European ID?You literally just check my age. Ridiculous.
December 2021 by phil alpin
Much the same as any convenient store ,nice Chinese 3 doors down