“I would like to thank Simon Cannon , from the thornhill branch , just off of Bursledon road.
When he delivered my plasterboard sheets , he could not have been More helpful. He helped me lift them inside and exactly where I needed them.
Being in business myself , this is the service that is all to few nowadays.
Simon is a credit to the company , thank you again for your hard work and help Simon ,
Kindest regards,
Steve Barrett.”
“So much negativity for nothing. Can't fault them by all means, very friendly and helpful in many occasions for years so far, I suspect some snowflake customers are feeling quite easy offensive and have nothing else better to do other than spreading pure venom for hardworking guys like them. Thanks Eurocell! Keep up the good work and ignore any negativity if possible.”
“I’ve been using Elliot’s Northam branch for a number of years now. I’ve never had a problem. Great communication and professionalism. Always doing there best to give you the best prices possible. Will carry on using Elliot’s for all my building materials.”
“I've been using this branch for about a year now, making multiple visits most weeks.I've found all members of staff to be extremely knowledgeable and will go the extra mile to help,”
“Work for local authority and find most of the guys and girls helpful, went in today for an order of lumber, asked the first "customer assistant" busily strapping some wood for some help and was mumbled at and pointed in the direction of all the finished lumber with a much interest as he could obviously be bothered to muster! Then after wandering the aisles like a lost child in a supermarket scratching my head ( I am not a carpenter) thankfully Max turned up and saved the day and more time of mine wandering aimlessly around. If there was ever an advert for customer service with polar opposites they could film my experience. Well done Max,top bloke.”
“Aaron’s attitude and customer service is always excellent . Even early in a weekend he’s happy to help and engage with you. Makes a real difference to visiting the store. Well done ?”
“Efficient haul this morning, greeted bg an excellent team all round. Martin was more than happy to pause something briefly to check on a specific stock item, then gave useful guidance on ordering online . Also a great mention to Nick, more than willing to pick out some specific items, support with board cutting and demonstrate a genuinely friendly service. Great team here!”
“Good team that work in the store, know their stuff and really friendly. Decent stock in shop and yard. Prices middling but okay, location is a godsend. No fighting traffic to get to a bigger store.”