August 2023 by Jessy R
The girl serving was rudely shouted at by another customer whilst I was being served she dealt with it very well, bless her
July 2023 by Tash Turpitt
Really happy with the purchases I made yesterday and it was all thanks to a lovely lady called Elena who did my bra fitting (which is a free service). Her manner was professional and friendly which made me feel very comfortable and she found me beautiful bras that suited my needs and preferences. Thank you for your time and expertise!! ?
April 2023 by Melissa Smith
Although they had a lovely range (colour and type) of lingerie, the sizing is limited, only going up to a G cup and sadly the staff gave me incorrect information regarding cup sizes/volume when using different band sizes. A shame as I had been led to believe Boux was a close second to Bravissimo.
December 2022 by Lauren Pink
Very unhelpful. Asked to see if they had an item in stock of a different size and young girl said I?d have to wait in the queue (very very long), just to see if they had a size in stock. Ordered an item online in store and they didn?t know the price of delivery or price to order to store. Ordered an item and bought 2 other little items and they forgot to give us the other two little items so now have to call to see what they can do. Our fault for not checking but spent a rather long time trying to order an item online we just wanted to get out the shop ?west quay Southampton
December 2022 by chris wescombe
The women in here are extremely helpful and considerate absolutely amazing staff
October 2022 by John & Chloe
Went in for a bra fitting and was told to wait 5 minutes. 25 minutes later I walked out as they?d clearly forgotten. This is the third time this has happened and the last time I?ll ever try this store.The other lady just continued to pack away stock while I was clearly waiting.I was also fitted for a bra size 6 months ago and suddenly the bra sizes have changed again? or their bras a wildly inconsistent in size.
October 2022 by Frankie Talbot (FrankTalbo)
Had a fitting with Francesca on the 8th October and I can't speak more highly of her service. Going into the appointment I was a little nervous as I hadn't had a fitting in years aswell as the fact my body had changed over the pandemic, so I was learning to love my new body with the help of some retail therapy.She made me feel comfortable straight away, acted professional when it came to adjusting and picking the right size and gave me some useful tips along the way.During the appointment she made me aware she was new and I couldn't believe it! She was such a natural when it came to customer service and selling the garments. I hope her all the best in her career at Boux Avenue and I hope her management team see's this comment. Thanks again lovely, I will be back for your spring collection!
October 2022 by Samantha Stronach
I popped into the Southampton store today, at 6.40pm and asked if someone could do a real quick bra fitting for me. There was about 6 members of staff mulling about, one was on the phone chatting with what sounded like a mate and being nice and quiet I didn't think it would be an issue. Bear in mind the store closes at 8pm! I was told no because of lack of staff and shift change at 7pm. You literally turned away custom. I have only ever used you, and probably now won't again
October 2022 by N B1236
Nice products and a good price especially as there was a sale on. Store is clean and tidy and staff friendly. Finding what you want in the draws below was a bit of pain as was the huge que for check out where the employe insisted on signing all 3 people in front of me for a loyalty card taking their full details email and addresses. I was very close to walking out.
July 2022 by Lizzie Gossington
When entering the store there was an older lady who I guess is meant to greet people. My friend and I only felt like she looked us up and down in disgust, so my first impressions weren't great. There was a lot of things out of stock that I wanted, but did get 2 items I liked.Please employ people who make you feel good when entering your store.
May 2022 by Lisa Barnes
I went in over the weekend and ended up being helped by Juliette who was so helpful and professional. By helping me with a visual check I discovered I was wearing the wrong size and style bra and she filled me with so much confidence. Super super kind and really appreciate all of her help!!
May 2022 by Beth Dunn
Customers service was really great - Juliette was amazing and so helpful. Nothing seemed too much.
September 2021 by Anne Winterbottom
Good selection. Not too busy today.
September 2021 by Sue Pykett (Cookie)
Love the nightwear. I wish there cup sizes went up to a HH though ? x
August 2021 by Sian
It was easy to find what I wanted and the prices were really good for the sale part.
