March 2024 by Lesley Richards
Don't answer the phone!!
March 2024 by PXDocumentary
blonde lady behind the counter is absolutely useless, spends half her time saying ?i?ve never seen this error before? why the hell are you behind the counter then, rude old hag with the competence of a rock
December 2023 by Col New
If I could give no stars today I would. Member of staff was so rude to me today for no reason whatsoever it was a disgrace. They've lost a customer today both myself and my family.
August 2023 by Thomas Palmer
The man behind the counter is awful. Everytime you go in there he's miserable. Been in 3 times the last 3 days and each time it's him. My 7 year old was looking at the toys to be told don't touch Can't you read!!Went in again today to get electricity. I asked for £17 (getting a smart meter the same day so didn't want to put loads on). To be told I can't do £17 he can only do £15 or £20. So I said £15 then. He then said he can't as he has no £5 notes. He then questioned why I want £17. I told him that he's stood next to a post office counter and could change it up that way as previously done before. He threw the £3 on the counter and told me he won't give me change again. Gave me the key and mumbled something. I told him I'll be complaining to which he told me not to (can only put this down to previous complaints). Told him I will be and he told me I'll be going to hell and I'm evil.I have made a complaint on the online post office complaints section. Would advice anyone that has received poor service and rudeness from him to do so. He's clearly in the wrong job.The lady I have no issues with by the way. Its a shame for her that he is the way he is and they get the rep due to him.
April 2023 by Cecy Hughes
I have been to this Post Office several times. Each time, I have been met with a very awful attitude from the staff. The woman in this shop is okay, the man however is very rude. I will not be using this post office again.
April 2023 by Ian Silsbury
What a rubbish unhelpful woman at the counter, asked her if she could breakdown some ?50euro notes to smaller denominations, 5-10-20's as it is easier paying in lower no.s..she said NO, and gave 3 different reasons, FUNNY AS IT HAS BEEN DONE FOR ME BEFORE, poor service.
March 2023 by Yolanda Bull
The couple who run this Post Office are two of the rudest people I have ever met! What a contrast to the lovely people who run the PO in St Denys Rd.
January 2023 by John Martin
Service was very bad. Woman was horrible behind counter. Went in to get my energy bonus and was told they couldn't give me cash. It could only go on a payment card. I showed her the letter which clearly says cash as I pay my electric bills with an app on my phone to British gas and was just told she wouldn't do it and go somewhere else. This woman was horrible.
January 2023 by Claire Archer
Went in with wheelchair user. Took 45 minutes to get photo copies and send letter as special delivery. Staff were slow and failed to do as requested. When we commented on this we were told we were wrong and made to stand in que again. Very unhelpful and rude, told my service user she obviously hadn't asked right then told her she was deaf when speaker didn't work!!!!!!!
November 2022 by Darran J Hope
Always been a great post office, I've always used this particular post office, they are a lovely bunch of friendly people.
November 2022 by Jack x
Possibly the most poorly run and inept post office I've ever had the displeasure of visiting.
November 2022 by Leeds Womble
I will continue to use this Post Office because it's convenient for me to do so. No problems with the service from the post office as such, whatever I want doing, it gets done. If I have to wait... it's not really the staffs fault, they don't regulate how many people turn up through the door at any particular time. One thing they could do which would make a massive difference is smile and be more welcoming. It's not hard to do, this applies to all the staff but even more so the guy who is regularly behind the shop counter part rather than the actual post office counter. He is so bloody miserable every time I go in there. You try to be polite, engage in a little chat but you just get nothing back, he sadly seems really unhappy in his role serving people. You just feel like you are putting him out by asking him anything.
November 2022 by Sarah Fox
Very poor customer service. Used post office and asked for "tracked". No communication ref options, just printed and slapped a label on for recorded signed for which wasn't what I wanted as too expensive. Asked what she had put on the parcel and met with rude, abrupt attitude. Tempted to ask her to remove it but didn't want the confrontation. Will never use them again, especially now I've read all other reviews that show this is a regular occurrence. Avoid!!
November 2022 by Agent M
Use this post office a lot because of selling stuff on ebay. Never had any issues. I've been served by every member of staff multiple times, not sure what everyone else is moaning about. Maybe theres some deeper rooted reason for the complaints/issues in the other reviews. Sure, sometimes there is a queue, but thats no different from going into Greggs.If you're local, its your post office. Use it, or lose it.
November 2022 by Alice Cavalleri
Slow and inefficient. Every time I stop by they are more rude than in my previous visit, service is slow, communication inexistent. On my last visit they opened 10 minutes late and I had to give up picking up my parcel due to the length of queue with such a slow service time, two people where serving the same customer rather than trying to speed up the service. Next time I will rather drive all the way to town centre than use this post office.
