March 2024 by Clare Sims
Very dissapointing. A group of 7 of us had booked and paid for a spa day with treatments.We had email correspondence from one member of the spa team re our treatment times.Then out of the blue we received a call from a other member of the spa team who said she could see that her colleague had not mentioned it but there are children's swim lessons on and children's swim session all afternoon in the pool.Not the relaxing spa day we are looking for! Why would they book children's swimming with ladies on a spa day?We have now cancelled our booking, but staff were unhelpful about getting our money back amd have sent us on a goose chase to another company to get our refundWill definitely not be booking here again
March 2024 by Amanda Pearcey
What a wonderful stay. Booked a 2 night stay for myself and my fiancée to celebrate our engagement, and it was a wonderful stay.The staff were all lovely and so helpful. The room was beautiful and clean. The swimming pool was amazing and such a nice treat when your away.Will definitely stay again. Location is ideal if wanting to go to Southampton. Thank you for a lovely stay.
March 2024 by Roy Wilson
Nice place stayed on business nice surroundings great food and lovely breakfast would
March 2024 by Helen Snow
Afternoon tea was tasty however the hotel was very busy and therefore service was slow.
March 2024 by georgie vanden-heede
Please avoid using this place for a spa day... it is misleading online. Far from a spa day... they had children's swimming lessons going on... very dirty changing rooms and wee and over flowing water on the floors. Sauna was broken. Too many chemicals in the jacuzzi which was burning our eyes. And the massage therapist was extremely young and unprofessional. Avoid this place. Worst spa day I've ever had.
March 2024 by Michael Simpson
Really nice hotel enjoyed my experience here food was great with a good choice of
March 2024 by Milena Koleva
Very friendly, caring and helpful team. Beautiful, relaxing place and a lovely spa experience. Very clean room with a comfortable bed.
March 2024 by Colin Hall
Lovely grand old hotel with beautiful grounds. Parking no problem as there are so many spaces here there and everywhere.
March 2024 by Svetlana Sporkova
Very nice hotel. We had a brilliant time there. Definitely will come back. Strongly recommend.Food & drinks: Amazing breakfast
February 2024 by Josh Lees
Great manor hotel, especially for the price I paid!I paid £64 for the executive double room and at that price it can be worrying that the price is so low for a reason.However the room itself, plus all the function rooms and hallways were clean and tidy. Very warm inside also!My only small issue is that the "executive room" we got didn't really feel much bigger and better than what a regular room would've been. But it was cheap so not the end of the world.But the highlight for us was the included Pool, Hot tub, Sauna and Steam room. Just a one minute walk from the front entrance and included in the price of the room!Would recommend and definitely would stay again!
February 2024 by Sonja Norris
We booked as spa members. The pool is clean but the changing rooms and the showers are dirty and run down, debris littering from one week to another. Only hotel guests are issued with a towel considering the cost that isn't good value for money. The pool is often occupied by classes so the pool can't be used. It has been a very disappointing experience. The staff are not customer friendly. The whole experience is substandard. I am relieved we only took 3 month trial membership.
February 2024 by Hayley Clarke
Lovely location, absolutely beautiful. Great service all staff were very friendly and welcoming. We were a little disappointed with the room (20), we had paid extra for an Executive room and the room was very small, basic in our opinion. It was all we needed, a place to sleep and wash but overall we were disappointed.The pool and spa was a short walk away, the pool and spa area itself was perfect, very clean. The changing rooms however were a let down, broken lockers and very grubby.Breakfast was okay, no hash browns though.Overall we were disappointed with some aspects however we did have a good stay and we would stay again but next time not upgrade the room as we felt it wasn't worth it.
February 2024 by lee will
No one seems to know what?s going on. Told at reception I didn?t need a reservation, to later being refused entry to the restaurant. Topped off by being told I could only order a steak in the bar and no other food option, despite that someone else ordered off the full menu 10 minutes later.
February 2024 by John Bowman
Booked for the night as the lad had county darts in Southampton early on the Saturday morning and didn't fancy a 3 hour drive before hand. Rooms were excellent and also spotless along with the bar area and reception. Bed was comfortable and there was no noise so we had a great night's sleep. We booked breakfast (£12.50) and what a selection you got, there was everything you could want and the gentleman waiting on said if there was anything you couldn't see he would get it for you. Everything was self service and the gentleman took away your used pots. Car parking was great room for 200 cars. Found a gem and will definitely use again if Warwickshire are drawn away to Hampshire. It was 3 miles from the venue. It's about 5 miles to the cruise liners port so very handy. Couldn't fault it, paid £107 for 2 double rooms for one night.
February 2024 by Costa
Swimming pool is not ideal for families. Children are not allowed weekdays.
