March 2024 by Tom
Shambolic, waited through my tight lunch break only to be told the insulin I ordered online days before wasn't there after all, no solution except hand a prescription back to me. Worst pharmacy experience I've ever had.
February 2024 by Kirsty
Went there in the morning.lady at the counter (tall, long hair)struggled to find the prescription for patient in a front of me, she looked quite distressed and angry, snappy comments to her colleagues. Not very nice to watch
January 2024 by Maurice Fitzgerald
I used this pharmacy for the first time today. What a delight all the staff were. I had spent the afternoon trudging around all the city pharmacies but none had an essential medication except this one and they reserved it for us. The pharmacist also offered an alternative to another very difficult medication to get. No other pharmacy had. The pharmacy was incredibly busy but the staff greeted everyone with a smile.
December 2023 by M E
Local chemist, friendly workers, it needs upgrade for sure , small space to move around not enough seating I would say .
October 2023 by Heather Rose
Very polite and try their best, but They have lost my prescription several times... Including a private one that I then had to pay for twice,
September 2023 by Adrian Watts
I recently changed from a troublesome pharmacy to Bassil chemist, and I am so pleased that I did. I've found them to be efficient, civil and very helpful. It's a small intimate place and their treatment of me has been excellent. I would definitely recommend them.
August 2023 by Ruth Booth
Really friendly chemist, despite how busy it always is they are always kind.
August 2023 by Simon Craze-barnes
Absolutely love this pharmacy there staff are so friendly and the pharmacist Martin is so lovely they never tell me to come back another day most I?ve waited is 15-20mins for prescription there so nice :) chelcee x
August 2023 by Steve Booth
On a daily basis the staff have to deal with nightmare customers - idiots who can?t face queuing - who don?t realise how lucky they are, but their professionalism never wavers.Every single one of them is friendly and polite, and I absolutely believe they really care that I?m ok. If I could give 6 stars I would.
July 2023 by Brooke Amaya
Very busy pharmacy, staff are ok,one way system is advisable..
July 2023 by Ellie.whelan.
The most incapable pharmacy I've been too. Constantly "can't find" prescriptions and offer no support in what to do with it.Takes calling/telling them multiple times for them to actually check for your prescription.Shelves are always bare, better off goinf to Boots or anywhere else
July 2023 by Jamie Smith
I feel sorry for the hard working staff. They are totally let down by the lack of any proper prescription system. I've lost count of the times they look up a prepared form but then spend half an hour searching for the bag in bins which fill most of the service area. How difficult is it to put things in named alphabetic order for example ? Not difficult to sort this out and save so much wasted time
July 2023 by Anne Court
I used this pharmacy as close to my daughters residence. I wish I hadn't. On entering I was met with a long queue. I didn't mind. Whilst waiting I started to observe the staff. To my dismay I noticed one of the staff in a sparkling outfit. More appropriate for a party or nightclub. Not a professional establishment. Again I could ignore. Then to my horror I noticed this member of staff chewing. No mask to hide the fact. Spreading saliva droplets over everything they were preparing and using. Totally disgusting and unprofessional, especially as we are still dealing with covid. Then they spoke.... I have never experienced anything like it. The person they were serving was subjected to rudeness and in quite an aggressive approach. A lot of huffing and puffing and some quite unusual facial expressions were apparent. Though no face to face contact with customer seemed to be noticed. The conversation seemed to be focused at the computer or away from the customer rather than to the customer. A fellow colleague was also subjected to this rudeness. I hope this establishment makes immediate staff changes as this can not be allowed to carry on. I certainly will not use this establishment until they do. It is a shame as it seemed to be a quaint old fashioned looking establishment in keeping with its environment
June 2023 by Helen Abell
Fantastic experience- the team can't do enough for you - very rare these days. Lala especially was so helpful and went way above and beyond with her service
June 2023 by Nandaja Jaireth
Very helpful staff. They are extremely quick with prescriptions as well.
