August 2025 by Naqeebullah Aryubi
Visited to deposit into my account, machine detained £20 front of the staff who was helping me, he reassured me that at end of day you will receive money back into account, on same day other lady has same problems, but I haven't received money , today I have gone and explained the situation, they denied that our machines don't make mistakes, I have told other lady has same troubles, they told there is not written. I have counted 4 times at home but they stole my money which I had the worst experience, then I decided to not deposit again because they are detaining.
August 2025 by Malcolm Heron
Saturday morning, went to Barclays Bank at Above Bar in Southampton. People coming and going with normal business, a small queue existed for more complicated issues. I spoke to the lady at ?reception?. She was a great help and set me up with a meeting with one of the advisors. Didn?t have to wait long before an advisor came and took me to her office. She was extremely helpful and informative, trying different approaches to my problem each time i raised a new condition or a new issue. No problem was too much for her. Wasn?t long before my problem was sorted. And I was ready to go ?but i asked further questions and all were answered quickly, knowledgably and politely. Appreciated her advice that extended beyond my issue once she understood my particular circumstances. Many thanks to the staff there for all the help and advice and can totally recommend using their service. Again, many thanks for the excellent service
August 2025 by Mark Evans
Do yourself a favour, don't use this branch and don't bank with Barclays!
I have visited this branch on many occasions and they always prove difficult to do business with and are not focused on delivering excellent customer service, I have never had a visit to this location where I've been truly amazed.
From people loitering, to faulty machines, to no staff present, to long waits for appointments, to difficult interactions with staff, altogether it proves as an awful place to do business with.
The opening hours are fairly average and nothing impressive! I would recommend visiting another bank or building society in the area that care much more about the customers, trust me - you'll be doing yourself a favour!
The bank is also self-service ONLY on Saturday which is not good at all and to be honest, it feels that way during the entire week hence the long queues and waiting periods. Avoid, avoid and, well, you guessed it? Avoid!
August 2025 by DrVivek S Menon
Very poor service
They not caring there customers at all
August 2025 by Luis Garcia
Dan the best customer service,very helpful,very kind,for open my new isa
August 2025 by Stephanie Rosling
Excellent help from Ayo today. Highly recommend
August 2025 by Peter Manley
Ayo served me well today regarding new ISA
July 2025 by Umar Ismail
Eyo was a great help and very professional in assisting us today with opening a new account. Made the process easy.
July 2025 by May Barker
Ayo@Barclays Southampton was very helpful & knowledgeable today. He?s able to help sort my credit card issues and setup App on my new device. Thank you.
July 2025 by ROBERT KNIGHT
Ayo was very helpful and promptly solved my issue
July 2025 by Dr. Manjula P. W. Sahabandu
During my four months stay, I have few experiences about banks in UK. I should say, the most pleasant experience was at the Barclays Bank. The customer care was exceptionally good. From the receptionist from all the staff I encountered were extremely professional and helpful. Big thank you for the whole staff at Above Bar Street.
July 2025 by angus
Staff were very rude and unhelpful. Decided to go across the road to the Lloyd?s branch and got much more help/guidance
July 2025 by marie miphy
Mrs Brigita has excellent customer service skills. She provided us a great bank service and information about banking dit Barclay bank.
She desrves thé highest raise. Thank you.
July 2025 by Frozane Rostam
Anji is very helpful and great staff, I am very grateful to her she gave me useful information about the life insurance policy and procedures.
July 2025 by Rochdi Hedroug
Well I?ve been in Barclays this morning Anji she really friendly and helpful and make me really happy she doing good job
