October 2023 by Jayasinghe Perera
I had brought a Foldable bed. The mattress is so deceptive , Very thinner than it was depicted in the advertisement. The AIR Mattresses are too useless. Not comfortable at all.Dont ever buy any FOLDABLE BEDS or AIR MATRESSEs from ARGOS.The GUY with Spectacles is the WORST Argos worker I have seen. He was very rude to me and refused my returns.SHAME ON YOU ARGOS. Will never ever come back to you as well as will spread this bad experience among my medical colleagues
September 2023 by sarv s
Worst customer service I?ve seen. I had a problem with my watch that I bought 3 months ago. I went there to check which kind of service they offered but they spoke very unprofessional and rude with me. I really surprised with their behaviour!!!!
August 2023 by sarvenaz s
Worst customer service I?ve seen. I had a problem with my watch that I bought 3 months ago. I went there to check which kind of service they offered but they spoke very unprofessional and rude with me. I really surprised with their behaviour!!!!
June 2023 by Anu Rana
Bought men shaver from this store and also insured it for 3 years. When i had issue with this item not working properly and went to store to fix or replace it. I was told that i need to contact D&G insurance company. I asked the young man 2 times that are you sure. His answer was yes i m sure. I contacted D&G insurance company and they are saying me that i need to go back to store and they supposed to sort it out.Such a waste of time. Awful experience
February 2023 by Hollie Nicholls
Love the staff, so friendly and quick service. Amazing job
January 2023 by Amir Khan
Visited the store today in order to exchange a faulty item which was purchased only 4 days ago the women was so rude when asked her for her store manager she was just as rude anyway went into Argos at westquay spoke to staff who were polite and helpful and gave me full refund won?t be going back there until the staff can learn how to deal with customers
July 2022 by Shpresa Brahimi
Customer service is horrible so unprofessional I did buy online Apple MacBook from Argos it cost me £1300 and apple watch £279 and I did buy extra cable a charger for the iPhone A couple of days before When I open it was the wrong the charger wasn't for the mobile it was for the iPad so I wanted to return and I had a proof of receipt and everything it was in original packaging she told me I cannot return because I open Everything was in perfect condition she was just rude and she didn?t even bother to listenBecause of her behaviour I Am never going to buy anything from Argos. and I didn?t take in the end Macbook and apple watch. Argos should pay attention to the staff and customer service otherwise we?re going to lose the business
November 2021 by Gary
Absolutely disgusting service.I returned an item under warranty, which had jammed. I demonstrated what was broken to the staff and all was well.I opted for a refund and provided my receipt and original packaging. Receipt and packaging, perfectly enough for a return to go through - but not for this store! You have to prove to this store you're not an international criminal organisation.The store refused to give a refund, despite providing my RECEIPT AND PACKAGING because the card number on the receipt was different. What if my card had to be changed because it was lost or stolen? What if I paid by Apple Pay or Android Pay and the card number on the receipt shows different? That's why you have a Blimmin receipt!!!! I even had to go as far as showing my bank statement with the transaction on it and the day and time matching the receipt and they still didn't believe me!!!!After 45 minutes of arguing and being asked to 'leave the store' and refusing to because I knew I was right, I (yes, me, due to their incompetence) had to call customer services, who kindly explained to the store staff to finally end the stalemate and show I was in the right.Absolutely disgusting treatment of a customer. Avoid.
November 2021 by anticat900
Cafe has been reduced to very basic sandwiches only, not worth using anymore.
September 2021 by Adam Czerwinski
good location ..lots of goods at affordable prices
August 2021 by Patricia Baker
I visited Argos Sainsbury Portswood about 10am on Wednesday 7th April and was served by Sam who I have to say was absolutely brilliant. I was returning an item. One replacement was shown to be in stock but had not been put on the shelf it belonged. He bent over backwards to find the item and I returned home so happy. The other guy serving with a pony tail was also excellent. Great service by both.
August 2021 by Holly Pearce
Fab experience at Argos! I firstly want to express how important it is to get product replacement care especially if it?s something you use all the time. It?s under £16 for replacement cover for accidental damage and other cover over a period of 3 years. I rang the team at Argos in Portswood and reserved an item over the phone which was quick and easy and this was recommended when we went into store as they told us when the item was available to reserve. I went in the next day to collect the item I had reserved and got a new one using the replacement care. Les was fantastic, I couldn?t fault his customer support/service and he was more than happy to help and had a great sense of humour too. Thank you Les!
August 2021 by Andre Walker
Argos is situated within the main Sainsbury's store. Disabled and family free parking on the underground floor..large lifts gains access to the first floor that has disable toilet and a separated baby changing room. There are mobility scooters that can be obtained at the Sainsbury's customers service desk, as there is a long walking distance from the main lift to the Argos store at the rear of the supermarket building.Covid controlled entry by staff, hand gel available and free paper face masks obtainable at smart shop wall from Sainsbury's staff.Argos has covid control measures by means of markers on floor, with a one way in and one way out controlled queue system.If you have ordered items online and come to collect, remember to bring your Argos card that needs to be shown at the serving counters.Date 28.11.20.
August 2021 by Stuart Preston
Needed to replace a faulty airbed. The customer service assistant (Rosie?) was very polite, and quick to sort me a replacement. Excellent service ?
September 2020 by Slawek Kolton
the manager of this store is useless ! you have to wait 30 minutes in queue to Sainsbury?s to pick up online order from Argos! I wouldn't entrust him with the management of even pigs.it is a shame that such a company cannot employ a competent manager.
