December 2023 by Sarah King
Went in to buy a new set of clubs. The older man "served" us but was the epitome of arrogance and very patronising. Shame that they lost a sale because of his attitude
December 2023 by Colin Grant
They did have helpful friendly staff but now I was surprised to be treated quite rudely
November 2023 by Jack Bryant
Great service, very helpful and knowledgeable
September 2023 by James Heskins
I spoke to an older man which seriously needs some customer service training. I?m relatively new to golf and had a fitting once before but couldn't bring myself to spend £350 on a driver at my level. I?m starting to get better and decided it was time to invest. The man was constantly rude, talking down to me like I knew nothing. I was 90% happy to buy it but the more I spoke to him the less I wanted to spend any money and give him and commission. I left and will probably buy the same club from a competitor.
September 2023 by David Cole
The young lad that served me was fantastically helpful a BIG thankyou to you sir.
September 2023 by Graham Newton
Great polite staff ideal place for a golf Infusiate
August 2023 by Rich D
Not the greatest. There is an older gentleman working here, who is in desperate need of some customer service training. I would have given one star, but for the younger guy who attempted to soften his colleagues approach.The older guy didn't seem to like the fact that i knew exactly what i wanted/needed (I'm 6ft 5" and used to work in golf AND at one time, for AG, so know my custom fit specs).Once we moved past the fact that i knew what i was talking about and, as a result, what i wanted, he attempted to put an order through but he couldn't offer me the correct grips for the Vokey wedges I was trying to buy. He blamed Titleist, however 30 minutes later I was back home and I had the clubs ordered from Golf Online complete to my specifications and with the midsize grips.....and for £20 cheaper!(Quick update - AG also quoted a 4 week wait, Golf Online.....delivered one week after placing the order!)
July 2023 by Sylvia Kennedy
Great service.Good choice of merchandise.
June 2023 by Daniel Trudgett
Went here for a free fitting for some clubs and no one was interested in helping me. When someone did help me they couldn?t be bothered and started talking about the most expensive clubs when I had said that I don?t want to spend a lot as I was just starting out. After this they begrudgingly found a club for me to try but gave me no advice at all. I didn?t get the name of the person but they were a young man working on a Tuesday afternoon.Will not be going back
May 2023 by M B
Went here for a free fitting. I already had an idea of the clubs I was after but I had never been fitted and wanted a professional opinion. I was fitted by Kevin who gave me great advice on my technique as well as finding the right clubs for me. He wasn't pushy and gave me instruction and advice on how I could improve my game using clubs that felt good and performed well. I would happily have paid for the fitting and tuition with him. I will certainly return to make the final purchase.
May 2023 by Duffy
Friendly knowledgable staff not the massive selection. But enough to serve its purpose.
May 2023 by George Yates
Very good service staff were helpful and polite
January 2023 by Stephen Smith
It's ok, never well stocked, wanted to look at Mezz putters, didn't have any. Probably the lowest stock I have ever seen. Plus my son is left handed, could only find a few clubs for him to look at - their loss no purchases made.
January 2023 by Andrew Barnard
Young lad gave me an impromptu demo and fitting, super helpful and great advice
October 2022 by David Macleod
This is the 4th time I've been to AG hedge end and I have to say that the team of staff is nothing short of excellent.Every time I've popped in here they have been outgoing and the most acommodating to our needs.Thanks a lot for your hospitality and knowledge guy's.Came here for some grip tape this time of which they were out of stock. I explained this and was given 10 strips off their own roll to help myself and a friend out after a lot of driving.You really saved us there mate thank you so much for this I will be back for a set of M4 irons soon. I didn't catch or read the name of the gentleman that helped us but thank you so much.See you you soon AG Gents hedge end ??
