February 2024 by Paul Johnson
PLEASE STAY AWAY FROM THIS COMPANY. THEY ARE A SCAM!!! YOU HAVE BEEN WARNED!!!
December 2023 by john naylor
Diabolical! Asked for a bouquet for my wife?s birthday which was also a gift from our daughter and a memorial for my wife?s angel twin and angel baby and these lot sent a bouquet wrapped in plastic and shoved in a vase! no water! no feed! just left to dry out and die. They even managed to ?scrawl? names wrong! the handwriting was that bad it looked like it was written by stevie wonders left foot. The flowers arrived Sat, and were half dead by Sunday! I have no idea who wrote that card but our 4yo could do better. It was supposed to read: For on the day when you miss them the most, I hope this bouquet will reach your soul, among these flowers are petals from all of those, baby Bee, Jasmine and Alicia Rose.I love you Gem, Happy Birthday xxxxClearly not! who are boby Bee, jcsmine alicic ruse and bem?Absolutely the worst florist i?ve ever come across! I would NEVER recommend them to anyone EVER!!Absolutely ruined a sentimental gesture!
September 2023 by Jacqueline
Arrived on time and were lovely.Thank you.
September 2023 by Sharon Snow
The flowers that I sent to a friend arrived well packaged, fresh and in a lovely presentation bouquet. She is delighted with them as they are so beautiful. Thank you for a great service, a smooth transaction and good communication.
August 2023 by Marisa McCulloch
Lovely flowers. I emailed to get an update on the delivery andI got a quick response. Delivered on time. Not sure why there are so many bad reviews. They seem to be slightly cheaper then other competitors with free delivery too!
April 2023 by Jamie-lee Brown
AVOID!!!WOULDNT OF EVEN GIVE THEM A STAR BUT HAD TOO.My mum ordered flowers for my nans funeral with plenty of notice. They was supposed to be delivered on the 14th March before 3pm and they never arrived! Many phone calls and emails later and they just ingnored all contact!! My nans funeral was on the 15th march at 10am so it was vital we got the flowers in time! If the day couldn't get any worse it did they flowers never got delivered on the 14th they was delivered on the day of my nans funeral 7 hours after it had finished they turned up at 5pm! When they did arrive they was all damaged! The wreath was in 3 Pieces the Flowers Boxes all damaged!! Absolutely disgusting!!!! No contact form Amelia's Florist no apology NOTHING. AVOID AT ALL COSTS!!!!!
March 2023 by JulieIan Phillips
Ordered and paid for same day delivery, it was important they arrived same day to my daughter. At 1.40 am the next morning an email was sent to ask when they could redeliver the flowers!! I had left a note on the order details for them to be left round the back if out. I rang at 9.15am, but phone lines were closed. Very cross and disappointed!!
February 2023 by Emily
I ordered next day flowers on the 25th Jan 2023, to be delivered on the 26th Jan 2023. The occasion is now over and yet John and Melissa confirmed via email that the flowers would be delivered, after receiving my money for the purchase they are not returning my emails or telephone calls as I am requesting a refund as the service I have paid for is still outstanding.PLEASE AVOID THIS COMPANY
January 2023 by Caroline Robertson
I wish I had read these reviews before I ordered. The flowers I paid for were supposed to be the large size, there were regular & medium size below this, so for £38.95 I expected alot more flowers than 12. I emailed a few times, & got a reply each time, but like others on here, was told the matter would be taken up with the management, as I asked for a refund equal to the amount I paid for one of the bouquets, as I had ordered two.This is now 3 days ago, & I have heard nothing more, I assume they are hoping I will just give up. Although the flowers that arrived were nice, as I asked my recipient for a photo, 'im afraid I cannot recommend this company, due to their poor value for money, & bad customer service.
January 2023 by Sarah Quinn
don?t know how this company is getting away with what they are doing judging by all these very similar, awful reviews. I placed an order on the 16th of December to send flowers to my husbands gran in Co. Armagh (we live in Scotland). I chose this florist as it was set up to look like a local florist to the area I was sending them which it wasn?t. I placed the order at 6am and then realised around 8am that my husband had already sent a gift the day before and he?d forgot to tell me. At 9am I called and the phone message said the store was closed and to phone back between 9 and 3 (roughly). Continued to call for the next half hour with the same message playing. So around 9:30am I emailed to advise I wanted to cancel the order. I then continued to call as I thought maybe someone had just forgot to put the phone on when the store opened but no luck. I received a reply in email from Melissa to say that they would cancel my order and refund my money - great! I then emailed on Monday to ask if the refund had been processed and was advised it had been processed on the 16th and would take 3-5 working days. I didn?t receive the refund. Contacted again on the 29th and was told by Melissa she would look into it. Didn?t hear anything again. Contacted again on the 3rd and was advised they would process my refund that day. I did receive my money back on the 9th but judging by the previous reviews on the way they do their business, if I hadn?t chased it as persistently as I did, I wouldn?t have received my money back. Avoid at all costs.
January 2023 by GT J
Flowers did not arrive on date ordered for. Flowers were poor quality and wilted. Non existent customer service. Hard to find a company this poor. Avoid like the plague.
December 2022 by Lucy Kemp
Wouldn't even give 1 star! Ordered flowers for a bereaved colleague. Never arrived. Called and was promised an email update. 2 weeks later and still nothing. I was ordering for a company so could have put a lot of business there way. DO NOT ORDER FROM HERE!!!!!! save your money. Reviews says it all.
December 2022 by Yasmin Stroud
Paid for same day delivery within the correct cut off period and 3 days on still no flowers. Called and was told it would be looked into and would get a call back but nothing further. Phone lines now show as closed eventhough its within the confirmed opening hours
October 2022 by Paula Lingard
Dreadful service! Paid for next day flowers which arrived on day 3 and bouquet nothing like the one I ordered.
October 2022 by Jeremy Knowles
I ordered ?Same-Day Flowers? from Amelia?s Florist for my mum?s 70th birthday and they arrived two days later. Massively dissatisfied and disappointed. On top of that, the customer service was not good at all. Melissa refused to cancel my order after they didn?t arrive on the first day. This should have been enough. I then asked several more times and for a refund, none of which happened.I spent £60 on flowers that arrived two days after my mum?s birthday. It was a complete waste of time and money. I would give zero stars if I could.
