July 2025 by Lily Marshallsay
I took duvet to the dry cleaners to be cleaned ready for winter. It came out looking brand new. It was carefully washed, folded and sealed.
Great service. Highly recommend.
July 2025 by Bob Linnell
Great service and friendly staff. Will definitely use their services again
July 2025 by Linnea M
Fantastic service
I brought in a cream Reiss coat and it came back looking like new - clean, fresh, and handled with real care. Really happy with the results. Highly recommend!
June 2025 by Dermot
Dropped off a wool filled duvet to be cleaned on a Friday . Popped in on the following Wednesday to pick up . After much looking they presented me with a brand new identical replacement . Unfortunately one of their team had put it into a normal wash and it was ruined . Astonished in the time frame they had ordered a replacement and had no problems saying their fault and solved it . Really restores ones faith that there are businesses that just do the right thing . Have used Ultimate over the years and never had a problem . Well done guys .
November 2024 by Stevie G
Just got my coat back & they're done an amazing job, its like a new coat - highly recommend
January 2024 by Cheyenne Kern
Took my sons Blazer and my Suit.. Got one price when dropped off then £10 added to price when I picked up. They didn't even have the decency to call me and tell me they had a admin error. They have now lost a customer.
October 2023 by Jack Spratt
Had my wedding dress cleaned at the cost of £100 (it was just the train that was dirty). It took 3 weeks to get back and then there were additional brown marks on the bust of the dress, they redid and there are even more marks on the front and back of the dress. I even have photos at the end of the wedding showing there were no marks where these new ones have appeared. They are now refusing to reclean the dress. Attitude was couldn?t care less, unhelpful and rude. Manager didn?t call back. So now I?m left with a ruined dress that I can?t resell and £100 out of pocket. Please don?t take any expensive or previous items of clothing to this dry cleaners.
August 2022 by Stewart Sims-Handcock
Good value, good service dry cleaning. Have used them several times.
December 2021 by N Passmore
Roman blind is damaged, and very significantly shrunk.I took a roman blind to be dry cleaned. On collection, through plastic wrapping, I spotted a tear in decorative appliqué on the blind. When pointed out, I was offered a small discount (£2) on the cleaning cost which I accepted. I should have taken the blind out and checked more thoroughly before leaving - when I've unpacked it at home there are multiple tears/frays in the fabric, the cord loops are broken, and stitches holding the lining on are ripped out. I repaired the damage myself, went to hang the blind only to find it has shrunk very significantly and is now 6 inches too short.The blind had been successfully cleaned at Castle dry cleaners some years previously, so I can only put this down to lack of care by this dry cleaners. A disappointing and expensive experience.
September 2021 by Martin Roberts
First class dry cleaning, very professional, great value and fast
September 2020 by Lesley Andrews
Great service and cleaning, ironing
January 2020 by RonK-35
Ruined expensive curtains, abysmal rudeness from staff member!
January 2020 by Casezoid
The staff give amazing service
January 2020 by Portia James-Cripps
Brilliant service received last week. Went to another competitor recently and was disappointed with the results. Ultimate went above and beyond to ensure quality service at a reasonable price. I?ll be using them again in the future.
January 2020 by Sophie Smith
Popped in to the shop a few days ago, staff were lovely and great service. Best dry cleaners I?ve been to at an excellent price -highly recommend
