March 2024 by Amanda Dowbekin
I purchased a Mothers Day balloon on Friday and by Mothers Day, only 2 days later, it had already started to deflate! I doubt if I will shop in there again fir this reason! There was also no bags available to place the balloon inside and no choices given regarding ribbon colour or weight. Shame Celebrations shop closed as will now need to shop outside of Ringwood.
February 2024 by Hollie
Love this shop but hate the staff in here she so rude? I miss celebrations I always use to go to that shop but as it?s shut down had to use 3 wishes which I hate going into the old lady in thier is so rude and abrupt, she so rude to my LG aswell. All staff very rude
December 2023 by JemJ88
VERY RUDE! Popped in as we were visiting the area on Saturday 2nd of Decembers we had two children with us one was 2 and one was 10. We were browsing the store and our 10 year old picked up a card he wanted to purchase for his nans upcoming birthday. Our 2 year old picked up a jelly cat stuffed toy which we said we would purchase. As we walked to the till- the 2 year old holding onto his new friend- the shop assistant stormed over to him and snatched the toy out of his hand- terrifying him- she made a remark about children being welcome but 'it's putting stuff back' I informed her I was about to purchase the stuffed toy along with some bath bombs I had in hand. However the way this assistant (who was an older lady with short grey hair) I put bath bombs on the till and walked out informing her she needed to learn some customer service skills. Stay away- wouldn't give them a penny!
August 2022 by Webb Carpentry
Lady in there has the worst customer service imaginable. I would go out of your way to find somewhere else to buy birthday cards etc!!
April 2022 by debbie foot
Absolutely disgusting customer service, I was asked to leave the store and told I wasn?t welcome as I would not put a mask on, all restrictions have now been lifted and it?s not a legal requirement. Such a shame as I was planning on spending some money in there! Very rude indeed! Im sure how long this business will last with this attitude especially in these times!!
February 2022 by T J
I came on here to see other people?s opinion of the store, I?m glad to see I?m not the only one who felt the staff were rude.As others, the policy is everyone must wear masks, which is fine. But the staff are clearly using this as a little power trip as they come rushing over and talk to you like a child. After asking if I want to buy a mask (which I refused) I was told to leave the store when I had the items in hand to buy.I have no issues wearing a mask, but when you are running a small business you need to seriously think about how you communicate with potential paying customers.Maybe it?s time the arrogant staff had some training on how to speak to people politely !!!!!!!!
November 2021 by GrahamC-252
Excellent customer service today. Very helpful staff. Great range of cards and gifts.
September 2021 by Mark Shutlar
Was about to buy three jellycat toys after being in the shop ten minutes and was confronted by a staff member asking if i would wear a mask. I explained it is no longer law and was told its was the policy of the shop. Fine so where had she been all the time i was looking around. Why was i not offered a mask as not everyone now carries them. She did not even bother to check that i am actually exempt due to asthma and worst of all my daughter who was so upset at how i was spoken to by this incompetent shop worker. Id say avoid this shop at all costs.
August 2021 by SuA-3
Sadly, I will not return to this shop. Tall lady with short blonde hair has been rude in the past, but I do believe in supporting small business. Today she was exceptionally rude and I was shocked at her stance and manor. I would recommend visiting ?Timber? around the corner, lovely stock and great customer service.
August 2021 by Trevor Jelley
Whist shopping today in the store I was reading the humerous coasters that were by the till and the counter staff who was clearly running late for her break, abruptly and rudely barked at me 'are you actually shopping'. With such lovely stuff in store I was very disappointed in the staff members conduct and i would recommend that some customer service training be invested in....
July 2021 by FayL-12
Poor service not very welcoming would rather spend my money elsewhere
July 2021 by PeterW-58
Staff are intimidating and unfriendly. Celebrations near Sainsbury?s, much better.
March 2021 by Emily Byrne
A member of staff was very rude, also not wearing a mask per current government guidelines or having an sign of exemption. Will not be revisiting. Close family were frequent customers pre/post Covid 19 and will not be anymore due how we were treated whilst in the shop. Lady with short blonde hair that worked there had an awful attitude and clearly shouldn?t work in customer service.
October 2020 by HannahW-2087
A breath of fresh air walking into your shop in the lead up to Halloween- you had no nasty displays of scary evil witches and ghosts. It was a relief to be surrounded by Christmas cards and gifts near the entrance. It pointed to good things - Christmas a time of joy and celebration - rather than focusing on dark things. Thank you very much.
April 2019 by Malcolm Morrison
Very good selection of cards and gifts. Unlike a couple of disparaging commentators here, I have always found the staff obliging and helpful. My one gripe is that the shopfront adds little to the Ringwood street scene. A shop window should be there to show off what's inside and lead one in, not to become a wall behind which to put shelves hidden by garish posterwork. Sadly, Sainsbury's suffers an augmented version of the same problem.
