December 2023 by Brian Jones
Just looked on my account someone been using my account to buy items in augustIn the Portsmouth branch contact me because I can?t get through to anyone want it sorted please
October 2023 by Stephen House
Products in stock staff help
August 2023 by Jacob Marry
Doesn?t take £50 notes. Cash is king!
August 2023 by Yaorong Xu
Staff wasn?t good enough
August 2023 by Danny R
Fast and convenient services. Had the part I needed on short notice so it saved my job I was doing.
June 2023 by Alexandra-Laura Cretu-Relenschi
Awful customer service from Tracy today. Went in to buy a special bulb, she said she?s not trained and I have to look it up in the catalogue. I asked if she could please measure the length as the catalogue had 2 options. She gave me measurements in inch, I asked for cm as that?s what the catalogue mentioned. She gave me a random number that couldn?t have been the length of it. Asked for the measuring tape so I can measure it myself as she was very bothered I asked her to do so many things. She threw the measuring tape to me with a very rude attitude saying they?re not trained to do this. I did say she?s very rude and her attitude is awful and I didn?t get this when I asked a couple of questions to people at Screwfix and she moaned that I should have bought from there if they had what I needed in stock. Didn?t let me check the item until after I paid. I totally understand they?re not trained but being helpful and polite instead of rude would be helpful. First and last time shopping here!
April 2023 by king2059
What you need sweet ,,,
April 2023 by Ian White
Always have a good deal
February 2023 by Ruth Shaw
William went above and beyond with advice and knowledge of many electrical products, just from knowledge and interest. You are lucky to have such an amazing person representing the company!
January 2023 by Rodrigo Sampa
I would like to highlight the professionalism and patience from the young seller Will. He was welcoming clarified my questions and made no judgment on my lack of knowledge.I truly recommend Portsmouth Toolstation
July 2022 by Adam
I went there at 5pm and I've been told sorry we are shut due to staff shortage! Even though on their website says 10 pm!, what bothered me was the lady on the till, she didn't seem happy to seeme, she looked miserable and was not polite. The next day I went there again and was served by a lovely man.
June 2022 by Dan de Ste Croix
Item and collection was great, The bloke behind the counter was miserable and rude. I will stick to the havant store or go to screwfix.
May 2022 by Trevor fitzpatrick
Brilliant as normal. I'll confess I went to B&Q first! But then checked the price at toolstation and we'll... it was 50% cheaper. So long B&Q!
February 2022 by paul foster
I sometimes shop here when I can get a parking space they only have five spaces some of which are not being used by customer s so I drive passed and got to Screwfix instead
November 2021 by kelly AKA Graphikel
Ordering system just like argos... Find item through catalogue write down number and take to till where items will be given....one problem I encountered was that there's No digital device to find items like in argos and its a huge catalogue so I had to ask at till for page numbers and then go back to catalogue to get item numbers then back to till.... Not too much hassle but not great
