February 2024 by Pippa Strelle
Excellently efficient and friendly service.
February 2024 by Claire Ball
Really good experience for my two children. Our optician was great with children. Would definitely recommend
January 2024 by H M Shahariar Khan Peash
I did not feel welcomed during my visit. They dont have any dedicated parking on their own, but they mentioned it on their website. You would have to manage to park by your own. The pre-test that was done on me, was not properly done as per the optician. Overall, I have been Specsavers Commercial road, that is far more better than the Southsea branch. I will not go there any more.
January 2024 by Donald Heath
Had an eye test mid November. Ordered a new pair of glasses with the same frame as the old set. I picked them up on the 29th. They were fitted in the shop, but once home I found them very uncomfortable so went back a week or so later and they were adjusted. Now they needed constant pushing up my nose so went back again. This time they were made so tight that over the holidays I have had to 'retire' them and go back to my last prescription (I was away from Southsea so unable to have yet another 'fitting' session). Next week I will return for my 4th fitting. Considering they are the same as the last ones I'm boggled by the whole operation so far. I've been happy in the past, but this has been an ordeal
August 2023 by Pradip Gawande
Extremely satisfied!!Staff, Optician and the store as well, surely recommend to visit for eye test and to choose verity of frames :-)
August 2023 by Gilles Texier
I needed some new sunglasses 2 weeks ago as I haven?t had any for years. I already got my daylight sunglasses in that store last year and 2 years before. I am autistic and very sensitive to the sun lights. They remembered me from last year even which medication I am on and it is a busy shop in a busy area. I was provided with the right advice and very happy with my sunglasses.
August 2023 by B James
Had my eyes tested today. Did feel like it was a cattle farm in there. Ushered pillar to post with no real explanation of what was being done and did find the optometrist slightly rude on one of the tests the test person left the room to speak to the optometrist so i checked my phone for the time .. the optometrist came back in and said i need to focus and not to focus on my phone.. I was a bit taken back by this.. funnily enough if my face is inside a machine with a patch on one eye - im not finding the time to be on my phone.. very odd thing to say to me for checking the time on my phone when left in an empty roolm.. took my prescription away but dont think ill be going back for the frames. Was handed to a lady at the end and told I need a new prescription from the optometrist but was not informed of what kind of sight I had or what the changes to my sight were.. I did ask the lady who looked at the prescription and told me in the end but everything from the appointment felt rushed. Maybe they were over booked and I came on a bad day but did leave feeling perplexed.
August 2023 by Robert Vinall
Thoroughly professional and very welcoming service, very satisfied.
July 2023 by Chris Welch
I am very happy and satisfied with the service and assistance that I received, the staff was very friendly and helpful.Thank you very much ?
July 2023 by Dave Hutchins
One of the most professional eye exams I have had
April 2023 by Katy Burrows
Three weeks ago I got a new pair of glasses from the store and when I put them on not only did they feel comfortable but they also helped me to see better as well I wanted to thank specsavers for helping me with the new glasses I now ware them every day ????
April 2023 by Sophie Branson
Brilliant staff, really rate this branch. Always patient and happy to accommodate your needs.
April 2023 by Kishore Kumar
Good consultant and nice staff with good behavior
April 2023 by Katie Rose
Had a really professional and pleasant experience today. All the staff I encountered were friendly and supportive. Thank you!
April 2023 by juan torres
I just want it to buy some contact lenses from this money making company and first they told me that i need to ordered a trial so i waited 2 weeks and when i went to collect them they told me i need to see the opticoan, wayted another week and now they told me that i need an eye test before i can get them.So i went there 3 times for no reason.I just ordered online from another place and i only paid 10 pounds for a month supky.Not to mention how unfriendly they were to me.Never come back there again for sure