March 2024 by Gary Collins
The girl with the red hair and piercings is an absolute diamond ? sorted my parcels out as she said she would
March 2024 by Rachel
Deliver letters and parcels when you?re supposed to!
February 2024 by mark stone
the worst service you could ask for for parcell as the drivers lie and say they could not gain access to property when the front door is right on the public highway then try and use excuse that the road was closed then the bad weather worst the southwest trains for excuses
February 2024 by Molly Cook
Absolutely terrible. They sent 2 of my packages (valued at over £60) to the wrong address. The man living at that address has now stolen my packages and won't give them back, despite my attempts. I have had to call multiple times, sitting on hold and wasting my time whilst I'm trying to work. They told me they would try and get my packages back for me a week ago, but when I called up today, I was told they haven't even tried and it could still be another week. So I am over £60 down, with currently no resolution other than to "just wait" for them to actually do their job. I am absolutely appalled by the service, and want my money back. What kind of delivery company can't delivery packages correctly?
February 2024 by Grace Kerton
How pointless having a collection office only open for 4 hours (2 on some!) a day?!Delivery driver claimed to ?attempt delivery? when I was sat next to my front door. Went in last night to collect parcel, as attempted delivery was on Saturday, was told delivery would then be attempted again Monday, nothing came, again Tuesday, nothing came. Spoke to the lady at the front desk who said she doesn't know when it'll be delivered, she can't find it as there are hundreds of parcels there and she doesn't have time to look for mine (no-one else was waiting in the queue behind me). Basically told to wait for it to be delivered. This was a 48 hour tracked delivery - won't be using Royal Mail again.
January 2024 by Peter Danes
This Christmas as a family we had 6 parcels that should have been delivered before Christmas. However it's quite clear that Royal Mail are severely struggling, their staff are not happy, their systems are outdated and they cannot cope with the volume of parcels. Multiple times we received emails stating they were going to deliver today and multiple times they said they couldn't deliver on that day. 5 of them were with Royal Mail.I used to think Evri (or Hermes as they were) to be the worst delivery company, and Royal Mail amongst the best. Sadly that can no longer be said. I won't be sending parcels with Royal Mail and will actively stay away from buying from companies who use Royal Mail whenever possible.
January 2024 by Greg Lycett
Arranged two re deliveries for Saturday only 1 turned up. Absolutely useless.
January 2024 by Gary Ashton
Ridiculous opening times.
December 2023 by Chantal Bongyih Nformi
Made me wait whole day and still did not deliver . Not once but twice
December 2023 by Kayleigh Bremner
Went up there with my red card after two attempts of delivery and they couldn't find my parcel. Told me nothing they can do, phone customer services, the computer couldn't tell them anything. That was it. The opening times are a joke aswell, there not times working around peoples working hours. Not near where i live and dont drive. So when you finally get up there. Last thing you want is someone saying, cant find your parcel and no management on the late shift.
October 2023 by rozita ahmadi
I came this morning they said 8 to 10 they been closedAnd I came 4 till 6 they are still closed 2 time wasted my time and energy to come in here
October 2023 by Phillip Dridge
Poor service, just 4 hours a day open. Two in morning and two hours late afternoon Is it worth them opening?
September 2023 by REFLEX
Great staff, shame if you blink your eye you miss the tiny window it's open.. Perhaps have a parcel post box by the door?
July 2023 by Sasha
Top place for trashing your car tyres at midnight doing donuts in the car park. If you manage to guess the secret to their opening times which change weekly you can sometimes post a parcel too.
July 2023 by Gabriela Craiu
Terrible shift, only two hours in the morning and some days other two hours in the afternoon. If you check on Google seems they are open between 8am till 6 pm. Absolutely useless!!!
