June 2023 by Google user
My husband and I come from East Asia. We surprisingly found a toolset here that he looked for a long time in our hometown thousands of miles away. Also, from what I've seen in the store, the staff were being patient with another customer to introduce some products and explained usage that probably suitable for that person. Overall, the staff are knowledgeable about the products and very helpful with their nice service.
January 2023 by Jane Harding
Visited today, its great to be able to take our dog in as I don't like leaving him outside the shop so in lots of shops me and my husband end up going in separately. The lady who served us was really nice and my dog Toto agrees a not only did she make him welcome she gave him a treat. Its so handy having this shop so local when in so many places shops like this are closing. Keep up the good work.
November 2022 by David Mellish
This shop is well stocked and I even got the c word in at the moment Christmas
August 2022 by Abigail Emma Darling
3 stars for the poor deflated hard working, friendly as they can be staff working in this shop. Some of the products available are at good prices. The quality of some of the products is dubious though.My best guess is the management of this shop needs to appreciate, listen to and value the employees working here. Maybe listen to their views and treat them like adults.
July 2022 by Jada S
This review is for Capucine alone she is fantastic running everywhere making sure everyone is happy giving amazing customer service even in this heat most deserving of a raise
July 2022 by Penny Hand
Staff were very helpful and patient
June 2022 by Tracy Revill
So after ordering online and being sent the wrong item ..the lovely manager in store swapped the item over for me it's much appreciated ...all the staff were very nice when I went in store thank you
April 2022 by A Adam
I used to love this place,, but now they play politics, hence why I would never shop at this place again. Why would you stick Ukraine flag in the shape of heart. If this is for humanity, why did not you have done the same for Iraq, Syria or Afghanistan. Because that was your invasion and Ukraine is not. Disappointed
January 2022 by A Choo
I pop in to send a DHL Express parcel, which should only take 2 days to arrive. The staff was very helpful - she is super loud, at her own paste, frequently took deep breath (which made me very panic it seems like I found her a mega work to send a DHL) but tried her best to help. However, I suggest to drop off here in the future instead of asking them to send one. They are not experienced. I sent my original passport for exporting my remotely-adopted dog home. HIs flight is 2 weeks later. She wrote "passport" on the coverage which will take one more week to go through Customs and my dog might miss this solo pet seat before Christmas. DHL helpline told me if they wrote "document", it should be a 2-day delivery.
December 2021 by Raluca Roman
Online times are wrong. Show up to the shop and it's shut, brought a present to pick up on way to a friends new home party. Not that hard to update Google, a basic thing nowadays.
September 2021 by Elizabeth Allen
Robert Dyas is now the only shop selling home and garden supplies in Palmerston Road precinct. On this occasion I wanted a cafetiere and was pleased to find a good choice of sizes and prices. Service was efficient and friendly.
August 2021 by Reyanne Broad
They were great, one man helped me find the shoe polish, and the lady on the tills gave me time to go and grab a microfibre as I forgot it. Nice staff and decent prices ? also the lady behind the till was very cheerful even though the queue was slightly longer than usual and the customers were less than polite, great service.
August 2021 by David Chapman
Always a pleasure to shop here. Polite, attentive and helpful staff. Always a bargain to be had and often surprising what you can find for home, garden and DIY. Well worth paying a visit, but be warned: take xtra cash for the impulse buys, you didn't know you needed!!!
August 2021 by Patrick Bellinger
Hi The Southsea shop is my local shop, always well stocked with a very knowledgeable and friendly staff. It is nice to meet experienced people in the team there who are happy to help you find or sort out what you need.Congratulations to all of them.Patrick.
March 2021 by Kay Castle
Have been on 2 occasions recently and a very brusque and rude man on the door. Asked what I was going in for and directed me to wrong aisle and had to look for goods myself. He definitely needs some customer service training !!!!!
