January 2025 by Martin Fleming
If you expect this to be like most mcdonalds with no milkshakes, poorly prepared food, rude teenage staff and a dirty dining area, then you will not be disappointed
January 2025 by Eric Delamere
McDonald's, everyone knows what McDonald's is. Quick and easy, although not so cheap these days
We used this particular location for a 3 way meet point, for food and drink before going on to a funeral nearby.
It certainly served it's purpose.
December 2024 by Cristian T
Extremely rude manager lady. I have never seen such a horrible manager in any other Mcdonald. They brought me cold fries twice ... after 40 minutes of waiting, without being busy. She didn't care at all. I would give 0 stars!
Mess everywhere! Horrible!
Disgusting!
December 2024 by Nuno Tavares
Please avoid this McDonald's. I was fined for taking too longer to eat my lunch at the restaurant. This is absolutely appalling. I will never visit McDonald's again. Avoid parking to avoid being fined
Parking: Awful parking. You will get fined for parking there
December 2024 by Carol Walsh
Food was cold. We asked for replacements, the second lot was cold
too. No visible management. Dreadful
December 2024 by Cassie Green
Met with a friend for lunch and a catch up in the middle of the week in the day. Ended up with a parking fine... Definitely won't be going there again
December 2024 by Neil Hull
Quiet upstairs so was ideal for us. The fries were past it so asked for a replacement, no quibble but they
were soft and barely warm as well, the wraps we ordered went missing so were re made and were excellent. A bad day I suppose but attention to detail was poor. Lots of drive thru orders so plenty of turnover but eat in was a poor relation.
December 2024 by Jeremy Rowley
Good friendly staff. Upstairs is often shut early in the morning which is a shame as it is much more pleasant than downstairs.
December 2024 by Julie Cooke
Great service as usual
Kid-friendliness: Great for kids
Wheelchair accessibility: Can get in and out easy access for wheelchair
December 2024 by Errol Brooks
A Mickey D?s manager once told me that ?if? you want fresh hot food, then please don?t hesitate to ask the order taker to make a ?fresh drop? on your item such as fish fingers.
I?ve always done that, but still I have to check the fish fingers since they quite frequently make a mistake and put in the old ones that are well well past their freshness
I visited today the 6th of Decemeber at 2232. I waited about 5mins before I asked for someone to take my order. A young man was in the middle of processing an order and appeared confused so I said please finish what you are doing I shall wait.
Meanwhile a young lady came and took my order. I asked for two happy meals with fish fingers and asked for them the be dropped fresh for my order and I also clearly stated I am more than happy to wait. She told me that she would personally ensure that I would get fresh fish fingers and that to not worry. I asked her her name and she told me she was Bernie.
After awhile the orders were ready and she gave them to me and I went to the car and decided to check the fish fingers as it seemed like something was not right.
And to my surprise the fish fingers were not only rock hard they weren?t even like warm. I returned back to the store and Bernie did not seem as happy and as cheerful as before. I guess she has assumed I?d trusted her and that I?d be upset when I got home.
I didn?t yell, I didn?t cause a scene she went and told the manager. A largish young lady with dark rinmed glasses who just looked at me casually and didn?t even bother to come and talk to me. I simply was served the fish fingers after the allotted time and this time although fresh, it seems the met were taken out before their time as they had no actual color on them.
Am I being picky?
Am I wrong?
It?s not as if when McDonald?s tells you that you owe them £9,24 that we can pay them £8 and they?d be happy. Whatever they ask for we pay, so why is it so difficult for the staff to simply get the order right.
Bernie asked me if the £11 she was making is worth people yelling at her. I said no one should be yelling no matter what the reason.
Anyway needless to say this store like a few others sure needs customer service training. But hey for me, I will avoid it like I avoid a few others.
Wherever McDonalds stores fails, the local KFC pickup the business. And they have so far always been on the money.
December 2024 by David Patel
Long wait for food on an in restaurant order (20+ min for a happy meal), most of the staff were focused on drive thru and delivery orders. Saw many customers complaining about missing items in their order once prepared.
December 2024 by Nancey Jones
I am a regular customer here and order via McDonald?s app (Uber eats) and I have to say this store is unbelievable! Over 20 occasions i have had missing products for a while I wasn?t reporting it as it was only the odd milkshake or drink but then I thought no I?m a paying customer I deserve a refund but now I have done 3 refunds via uber whenever I call up for a refund they refuse it as they probably deem it as suspicious activity which i understand as I work in a store which has Deliveroo and uber eats but do you really think I would go out my way to lie about a milkshake missing? No, the service at this store is absolutely appalling from now on I?m going to start recording the delivery of my orders and open them in real time to prove it because it is beyond a joke how bad the service is!
December 2024 by Karen Corbridge
Stopped for breakfast. 6.30 Sunday place is filthy, food all over the floor. Hash browns were cold. Eggs on McMuffin were green! So effectively spent £12 on 2 cups of coffee. To be avoided at all costs.
December 2024 by Maddie Jane
Went here a week ago, max is an hour and a half stay. Stayed there 20 minutes over because I was seeing some friends AND I also have a kid who takes ages to eat. Oh and the food took 30 minutes to actually arrive to us?Now I have a £100 parking ticket. Next time I will have to tell my two year old son to eat his food quicker and isn?t allowed to have an extended period of time using the toilet for a number 2. I am actually astonished that you only have an hour and a half to eat your food and have a catch up with some old friends..quite sad actually
Parking: It?s free but if you stay 20 mins over the 90 minute limit you get a nice big fine of £100. So you?d better eat your food quick and not talk to old friends
November 2024 by David Cole
Scroller menu hung up on me halfway through ordering. Closed the top floor just after I had got served. Almost nowhere else to sit. Not great access for pedestrians.
