March 2024 by Simon Clark
I have bought three properties, sold two and let out two through Leaders - they are the classic "local" agent where the team usually stay in their job for a good while and they get to know you - plus they know their market well, their office is bang in the middle of it. Jack popped in this week to give me a rental valuation on a flat which was an excellent conversation....Simon (the Don of Gunwharf Lettings) runs a good team, and I will be using their letting services once again. Thanks
February 2024 by c3p no
One star is too many stars for these clowns, my advice steer clear of these Muppets. Good luck to anyone who deals with these amateurs run before you regret ? once they have your money that's all they care about money money money ??? ?
January 2024 by Nehad Ali
I withdraw the review I recently provided! If I could not keep a star then I would. Although the sales service & team at Leaders Gunwharf has been very professional, the after sale service & management is the worst ever since I moved to the UK. A very stressful & manipulative situation, which I will fully review along with pictures at another time.
December 2023 by first name last name
Not good! Moved in the sinks are blocked the place is run down and shabby and outdated! Burnt floors from the weed smokers before me I asked for things to be fixed and not even a reply! I've seen similar standards in crack dens! Amateur company! If your from outside the EU this company and the properties will seem like 5 star when in fact it's more like 2 star for 5 star prices! I can't say anything positive about the company and the property ????? would I use leaders again? No, there dead to me ? worst experience of an estate agent for sure ? but it might just be how they roll in Portsmouth ? this might just be the peak of what they have to offer ? the concierge looks like an even scruffier version of Derrick accorah who should be charged with harassment ? lifts take 10 years to travel from 1 floor but it's no surprise as these buildings in around gunwharf were built last millennium so if you have a slow pace of life ideal and if you like the smell of weed and whatever funny smells they fill those lifts with crack on ? it's an old run down commercial part of Portsmouth should be renamed old Portsmouth ? you can clearly see this was a very bad experience in my life and I'll be glad to leave it and the shabby buildings behind for someone else with low standards to really get stuck into ? I'm definitely dubious of the 4.3 rating these guys have ?? something fishy going on ?
September 2023 by Jackie Millson
When Jo (Josette) took over as the agent selling our property we were very impressed, she as proactive, responsive and supportive. Although the services was ok prior to this change, Jo's communication was a great deal better and she worked with us every step of the way. If she had worked with us from the start I would be giving 5 stars.
August 2023 by Queen Moo
I was attended to by a very pleasant Lady Izzy, who is very passionate, friendly, professional yet humane in her approach. She has so far given me a very good impression about Leaders Letting & Estate Agents. God bless you Izzy Vince. Weldone!
March 2023 by Suzanne Capper
If I could leave zero stars I would. As a general advice point Google reviews are unverified so be very suspicious of 5 star ratings. Avoid as a tenant, I can't comment much due to a potential upcoming court case, but honestly save yourself the stress and go elsewhere.
March 2023 by Suzanne Chesson
If I could leave zero stars I would. As a general advice point Google reviews are unverified so be very suspicious of 5 star ratings. Avoid as a tenant, I can't comment much due to a potential upcoming court case, but honestly save yourself the stress and go elsewhere.
December 2022 by Lisa Benvenuti
Fantastic service at Leaders Gunwharf Quays! I had terrible service and complete client disregard at other letting agencies, so I was pleasantly surprised and very satisfied with this branch! I was assisted by Jack, who promptly answered any question I had, very professional and provided very good service in assisting me with renting a property. Would recommend!
December 2022 by Tso Wai See
Great service from Leaders Gunwharf Quays! I got help from Harpreet Kaur, she was so quick to respond to our emails and make appointments to see the rental, very professional and provide a very good service.
October 2022 by Ogheneoro Isuosuo
It was a nightmare securing an apartment for me and my Family in Portsmouth. As the arrival dates approached, it became a serious issue for concern- dealing with several agents who for whatever reasons just didnt have the interest or commitment to help us secure an apartment, Thats until I met Jack Reid @Leaders. It seemed like he was God-sent. The dedication and support he gave to enable me close on this apartment, and the support throughout the process was positively overwhelming. I cannot thank Jack Reid enough for the empathy. Offering services is one thing, everyone does it, but offering services in such a manner that identifies with the challenges of the customer is what distinguishes one provider from another. Having problems? Call Leaders and ask for JACK!!
October 2022 by Moh Baj
Worst ever, it?s only for those don?t mind wasting their time..they never call back to update you..unbelievably bad service, I don?t recommend it at all, there?s many other agents way better than leaders..
September 2022 by tim barnes
Well done. Very nice. My mother actually came in and thanked the young lady on Saturday morning. Very fitting tribute, maybe other shops at Gunwharf should follow your Lead.
May 2022 by selva kumar
Happy to write this review. The service and support provided by the Leaders are great. I have been with them for the past 1 year, it goes smooth and supportive. Recently i had maintenance issue in my apartment, the way and time taken to resolve my issue was great and awesome. I would like to Thank Leigh Dawes-Property maintenance manager who was supportive and resolved the issue in short period.
May 2022 by ??? ?? ????
Leaders have been an amazing agent and always have been really helpful. I would recommend using Jack for any overseas students looking for properties in the Gunwharf Quays area
