March 2024 by Luca Mason
I arrived at the casino today at around 16:30 today. The woman at the desk right at the entrance downstairs was extremely polite, helpful and welcoming. The problem began when I got upstairs to collect my £20 match play from the cashier desk. The woman behind the desk was extremely rude, hesitant to take our match play vouchers, accused my friends of forging emails and texts from the casino despite them being completely legit, and was overall being unnecessarily unwelcoming to us. I would actively avoid going to the cashier desk upon seeing her in the future. My friends have informed me that she has been like this for a long while. I wouldn?t normally make a bad review for somewhere if I was dissatisfied, but her rudeness towards us was frankly shocking.
March 2024 by Crafty Gooner
Fun place for a quick after night out bet, free hot drinks and soft drinks, so that's a bonus.
March 2024 by Alan Howard
Left a winner hahahHahaha(cough cough) ahah....ahhhh
March 2024 by Lyndon Berresford
Great venue, professional friendly team.
February 2024 by anthony taylor
Good good, drinks and seperate Poker room with decent cash tables
February 2024 by Darryl Dine
A good evening out. Spend a little money and a few drinks.Tried the poker experience which was new to me. Some of my friends up and some down.
January 2024 by Genadijs Gerasimovs
Grosvenor Casino in Portsmouth provides an all-encompassing entertainment experience that seamlessly combines gaming, dining, and a touch of elegance. The moment you step inside, the stylish decor and vibrant atmosphere create an immediate sense of excitement.The gaming floor offers a diverse selection of options, from classic table games like blackjack and roulette to an array of modern slot machines. The casino's commitment to a responsible gaming environment is evident, with helpful staff available to guide newcomers and ensure a safe and enjoyable experience.The poker room, with its organized tournaments and cash games, caters to both seasoned players and those looking to try their hand at the cards. The attentive and professional dealers add to the overall positive gaming experience.Beyond the gaming, Grosvenor Casino boasts a well-appointed bar and restaurant. The menu features a variety of delicious options, and the attentive staff ensures that dining complements the overall ambiance of the casino. The bar offers a diverse selection of beverages, including crafted cocktails for those looking to unwind between games.
January 2024 by Lesley Kamara
What a difference from the last time we were here, the food wasn't great my brother had tagliatelle which was more like a frisbee. The atmosphere has gone. Hopefully they will turn it around as it used to be really good.
December 2023 by Efsevia Sofatzideli
Always a great service on arrival with a smile .Variety of drinks and great atmosphere.We visited during the festive period and it was busier than normal but the service was still amicable.Will definitely go back soon with Friends.
November 2023 by Marcus Mills
Attentive staff, open late and very good value bar
October 2023 by tony duke
Haven't been for so long, then took my wife to celebrate our 21st wedding anniversary in Sept.Visited lunchtime, the reception was not exactly a friendly welcome, we felt we were an inconvenience when checking if our memberships were still active ( due to be so long since we visited).unfortunately we then found a casino full of tradesmen having there packed lunch at bar tables, who were on a break from laying new floors in all but one toilet.Not only did the place look a mess, it also stunk as a result of the work they were doing.We played a little roulette which was enjoyable.But didn't stay very long as the whole place felt unwelcoming and nothing like what we remembered a casino in the uk was like.Such a shame....very disappointing.
October 2023 by Ronald Leacy (Bigbadron)
It's a casino so the normal features. I don't play poker but that room always seem busy. Would be 5 star but bar is often poorly staffed with long wait times.
October 2023 by Wendy Wendywoo
Love coming to this casino , but in the last 3 weeks the toilets by the bar have been closed . When will these toilets get fixed !
June 2023 by Joshua Pycroft
Just took my daughter in to show her what it?s all about, lost £20 and quickly left wasn?t much atmosphere on a Wednesday but I imagine the weekend when it?s busy would be better. Too many digital machines for me, why go to a casino if you just want to play on a computer?
May 2023 by Freddie Fox
Played poker.Now they've got a boat load more dealers, waiting times for a seat are way down to inder 30 minutes at peak times.Fun and friendly on the most part.Food is a non-starter here. Was ok a long while ago.Expect to pay for all drinks, including tea and lemonade.
