September 2024 by June Sherwood
Ordered two coffees to drink in, via machine at entrance. Waited a while even though one section of counter wasn't serving anyone. Order was placed in takeaway cups so I asked why not in proper ones. I was told the are was mainly takeaway. I said I'd asked for eat in and server poured said coffee into them.
Observed several people trying to order at other serving point only to be told (rather curtly)to go to other one by a young man with no explanation.
No sign to say that section now closed and as only 3.30pm a little bemused. It was a quite busy time
September 2024 by David Allison
Lovely staff there sorted out a great baby Chino for a little boy whose mummy is in hospital atm
Thanks for making a special effort for a little boy
April 2024 by Eliza Elias
every time i go here they say they?ve either run out of ice or they don?t have enough drink powder or some other excuse as to why i can?t have a drink, what is the point of a costa if you?re always low on ingredients
February 2024 by Max
Quite rushed, always very busy. Quite slow. But service always OK - and coffee and food not bad either.Parking: Hospital ParkingKid-friendliness: Kid friendly.
November 2023 by Urszula Wojcik
Still thinking bout the ginger barista?s
August 2023 by Beatrice Turrini
best Cortado coffee, croissants just ok..staff is kind and quiet atmosphere, it's inside the hospital, be prepared for a bit of queue
June 2023 by Linda Keen
Lovely coffee and cake.Wheelchair accessibility: Good
June 2023 by Linda Lowson
Lovely coffee and cake.Wheelchair accessibility: Good
June 2023 by Asad Ali
Fantastic coffee.Very nice to have one open 24 hours
June 2023 by Aidan Crawford
Awful, queuing for 15 minutes 6 staff behind the till all avoiding serving just leaving 1 to do so who was then making each drink after. No manager insight queue out the door. 2 staff making their own drinks and leaving. I hope no one is terminal in the queue...they'd be dead before they reach the front of the queue.
June 2023 by Stay48514474041
Rude and obnoxious Tina this morning refusing to use my brand new reusable cup as stating I?d not rinsed it out, in fact I literally just rinsed it and was still wet to touch on the outside. Snatching the cup out of my hand stating it?s dirty and she won?t fill it and we?re in a hospital.. Fully aware of the surroundings as I have been patiently waiting for 24 hours for our new arrival, I also note that said Tina did not once wash her hands from between scratching her head to handling food and serving customers. (I would think her personal hygiene was more of a priority than an actual rinsed out flask) 6am and in a hospital setting her appalling behaviour and attitude is very much not needed. The rest of the team have been lovely throughout the night. Some 50 something coffee slinger is clinging onto what ever she can too ?be the boss?
June 2023 by Madge Middleton
So many Staff doing nothing. No sense of urgency at all.Such a long queue , waited in line for a good 20 minutes.It's the only Costas in QA Hospital, and it's not working.Hospital staff were waiting so long.Costas head office needs to go down and sort it out !
April 2023 by Gary Sinclair
The service at this Costa is the worst I?ve experienced anywhere in the country. Slow and disinterested doesn?t begin to describe it. Very poor indeed.
April 2023 by Steve Thornton
I don't normally like Costa coffee but there is a girl there that I like so I am drinking more coffee than usual.Parking: Parking is when you leave your car in a car sized area of ground and pay for short term occupation of the said space
March 2023 by william thomas
Spent 11 pound for a latte and 2 bacon rolls that are put in a microwave disgusting
