August 2025 by Hollie Allison
I?ve always had a soft spot for Carluccios,it?s my favourite place to eat. The staff were so kind, attentive, and helpful, and even had a laugh with us, which made the experience even better. We visited twice during our stay in Portsmouth and, as always, the food was absolutely delicious!
August 2025 by David Collard
A lovely lunch with a good ambience
August 2025 by Ryan Yau
Visited Carluccio?s at Gunwharf Quays and couldn?t have asked for a better setting ,right on the waterfront with stunning views of the Spinnaker Tower and the sunset. The atmosphere was relaxed yet lively, perfect for winding down after a day out. What stood out most, was the ambience , watching the sun go down over the harbour while dining was a real highlight.
August 2025 by Colin Martin
Front of house are letting this place down!
Went here today (23rd Aug) after the lunchtime rush ( approx 15:30).
The waiting staff gave a feeling that they had utter contemp for their customers. Olives arrived in approx half a pint of liquid which were pretty much impossible to pick up with the picks which were also submerged in the bowl. Secondly we asked for our selections to all be served at the same time even though a couple of choices had been selected from the small plate menu. The waitress assumed this was a starter even though it was mentioned twice that we requested this as a main meal. I should have trusted my instinct after the olives but after the mains arrived as starters we had to wait for approx 40 min to receive our meals in a relatively empty restaurant. The meals, when they did arrive was very good but the experience upto this point was very disappointing. It felt like the front of house had given up ( I got the vibe that they were coming down off something). On the plus side the manager that checked on us seemed like he cared, which was the polar opposite of his staff.
In short the waiting staff have put us off coming back even though the food is very good.
August 2025 by James McInnes
Chilled and relaxed as well as friendly and the food is excellent, well done! ?
August 2025 by Slawosz Sleczek
12.5 %service charge is been put on my bill with out asking for it. Nothing on costumer recept.
August 2025 by Kacper Zaj?c
We decided to go for a quick lunch while shopping with wife on her birthday. We got sat down pretty quick and got our order taken for main courses and prosecco. Drinks arrived as they should, but we sat for another hour waiting for food. After finishing our bottle of prosecco we left hungry and disappointed and decided to eat elsewhere. It was our second visit and certainly will be the last.
August 2025 by Enid Croft
15 of us have just celebrated my husband's 90th birthday at this restaurant, and they were fantastic -extremely helpful and accommodating. They allowed us to put up photos and do table decorations, and lit the candles on his cake, and joined in singing happy birthday.The food was hot and everyone served at the same time, and no need to pre-order. The staff were all excellent, I can highly recommend this restaurant, absolutely no negatives
August 2025 by Valdemar Waligorski
We tried the linguini seafood 2 times and it has always been excellent. The staff is professional and friendly. Italian kitchen at perfection.
August 2025 by Abdul Qurshi
A Disappointing and Unwelcoming Experience
I visited Carluccio?s with my mother and wife, hoping to enjoy a meal in what has always been one of my favorite locations?especially with its beautiful outdoor seating overlooking the Spinnaker Tower. Unfortunately, our experience ended before it began.
Upon arrival, we were met by a waitress with a noticeably cold and dismissive attitude. When we politely asked if we could sit in the outdoor area, she abruptly and rudely told us that the area was not open ?today??despite the weather being pleasant and the space clearly available. There was no warmth, no explanation, and certainly no hospitality.
The lack of welcome made us feel out of place and unwanted. While I can?t say for certain, I must note that both my mother and wife were wearing hijab, and I couldn?t help but feel that this might have influenced how we were treated. It was a deeply uncomfortable moment, and one that left a lasting impression for the wrong reasons.
This same location was previously operated by other restaurants where I?ve had enjoyable experiences. Sadly, this time, Carluccio?s felt the exact opposite of what dining should be: uninviting and exclusionary.
I hope the management takes a serious look at how guests are received and treated, especially those who may not fit a certain profile. Everyone deserves to be welcomed with dignity and respect.
July 2025 by S B
Delicious food and friendly service. I was a woman on my own and I felt very comfortable and had a pleasant meal.
July 2025 by Aarushi Kashyap
Placed perfectly on the promenade, staring at the Spinnaker building, this Italian restaurant is so elegant. Delicious meals with a variety on their menu, including drinks and the vibe on the deck area is just unmatched.
June 2025 by Maureen Mullins
My husband and I had a gorgeous meal here on the weekend. The best Carbonara I've ever eaten. We always eat here when we come to Portsmouth.
October 2024 by Deborah Martin
Great service, really chatty funny waitress, she really engaged with her customer. It makes a difference. Food as always was excellent but no music?
October 2024 by Heather C
The food and service here is amazing! I have been to Italy a fair few times and this is the closest I have found to authentic Italian food. We had lovely waitresses, with one stopping to chat to us for about 5 minutes at the end of our stay which was really refreshing as we were worried about being rushed out the door as we were there til close (but that didn?t happen at all!).
I?ve attached a photo of our food (the excessive amount of cheese was my choice and is not how it comes ?). I would highly recommend this place to anyone looking for some good Italian food with lovely staff and in a nice area of Portsmouth. We will definitely be returning!
