January 2024 by Lucy Powell
we will not be returning and 100% would not recommended. me and my partner came for some food here. as soon as we walked in the staff were chatting away at the bar whilest we waited to be seated. when we were seated we had waiting half an hour for our drinks to come so decided to ask a waitress to order some food and one lady walked past chatting away to another staff member and finger up to my partner and said ?wait? and walked off. she later walked back and said ? what did you want? the way they spoke to us throughout the whole time was quite frankly disgusting.
January 2024 by Luke O'Hara
We had a lovely dinner here we didn't expect it to be much more than the usual Italian cuisine but we're pleasantly surprised how much we liked it. The food was good, especially the fries. Pepperoni pizza pictured was with the supposed double pepporoni, which seems a tad stingy. Staff were great, and service was around 2 hours for the 3 courses off the set menu.
January 2024 by Genadijs Gerasimovs
My recent visit to Bella Italia left me thoroughly impressed with the overall dining experience. The open kitchen concept added a unique touch, creating a lively atmosphere and providing a glimpse into the culinary artistry behind each dish.The ambiance was inviting, contributing to a pleasant dining atmosphere. The delicious food further elevated the experience, with each dish bursting with flavor and freshness. The Christmas menu, in particular, showcased a festive culinary creativity that was truly delightful.The attentive and friendly service from the staff added to the positive experience. Our server was not only courteous but also knowledgeable about the menu, enhancing our dining journey.Bella Italia's portions were generous, ensuring that no one left the table hungry. Additionally, the Taste Card deal offering 2-for-1 on the already appetizing menu was a fantastic bonus, making the dining experience not only enjoyable but also budget-friendly.In summary, Bella Italia exceeded my expectations with its open kitchen, inviting atmosphere, delectable dishes, and the added value of the Taste Card deal. I highly recommend it for a delightful dining experience, whether for a special occasion or a casual night out.
January 2024 by Lottie Alford
Not brilliantThe atmosphere was great.It took a while for the food to come out and longer for the pudding to come out.Ask for the bill quite a few times. Needs to be improved
December 2023 by Marita
The manager was very accommodating, she gave us a table on the ground floor after requesting it, and offered us a discount when there was a delay with our order.
December 2023 by Alex Palermo
Friendly and warm welcoming from the moment we sat down. We received exemplary customer service from Isa who looked after our table. Food was delicious and comforting that there was no time for a quick photo! Thanks Isa for a wonderful dining experience today!
December 2023 by sareh zarabadi
Today was the second time that I go there. First time i was with my freinds and today i was with my son for lunch. In both experience i found that the waitresses and waiters are unsatisfied and unhappy that transmitted it to the customers. You should wait very long to take a look and request something to bring. This time even the food was really cold. And the pasta was not fresh. The only waitress that seems care us was Anaera.Actually I never back again and dont recommend others.
December 2023 by Annita Conway
Absolutely horrible experience. We were told we can have our table till 7.30 but were not served food till gone 7.30 after arriving at 6.15pm. The food took forever to come because table service was forgotten and staff vanished. For starters: the mushrooms for my partner were delicious, the chicken wings for me were more of chicken toes, tiny. The kids had cheesy garlic slices which was floppy and unappretising with a side of cucumber strips. Mains: I ordered a seasonal salad due to that being the only thing I could eat on the menu (allergies), when stating my allergies only one of my allergies was written down, I was served an overflowing plate of lettuce leaves, olives that tasted off, tomatoes and a flavourless dollop of aubergine puree on the base of the plate, the butternut and rocket was invisible and the sauce well, if a tablespoon is classed as sauce then it was saucy. The pineapple and ham pizza had 2 pieces of pineapple, the other pizza was edible but again the cheese was near invisible, the pasta dish was cold but we were so hungry we overlooked it however, my partner said the taste was average and needed seasoning, the kids desserts 1 was unavailable and the other was a rock that we couldn't cut with a knife, so I let the waitress know and was told "well it's frozen so it's going to be hard, you should have left it to sit", state the obvious but icecream shouldn't be a rock, it shouldn't need to sit. We didn't order pudding because we were not impressed with the rest of our food. When paying, the lady came with the card machine and snatched the card from my partners hand, very unprofessional.The wine was nice.We felt very awkward and rushed.Today, both my kids have a runny belly.Will I be returning NO, do I recommend? NO, Zizzis is next door...don't make the mistake we made.Dietary restrictions: Extremely limited.
December 2023 by Katrina Edwards
Lovely food. Served by Sophie who was really lovely and made sure we had everything we needed. My 2 year old loved his food and was given crayons and pictures.
December 2023 by Perina Newman
We turned up after Black Friday shopping where we hadn?t booked a table. There was a lot of people waiting by the staff member who sat us was so friendly and professional it didn?t matter. The speed of service was fantastic and the food quality was amazing. Tony was so professional and friendly that we will definitely be back, thank you Tony
December 2023 by Matt Bell
Shocking, we had booked as a large group, upon arrival we were told to wait outside as we were 15 minutes early which was fine. What was unacceptable was we were left waiting for 20 minutes in the cold for our table, no offer of drinks or orders taken ready. We booked for 7.45 and didn?t get our food until after 9, and when it did come orders were missing and staff attitude was appalling, with the waitress having a go at people for not hearing when their dishes came out. Staff didn?t shout loud enough or make much effort to ensure the dish got to the right person. One persons whole meal was not ordered. What I ate was good, but then trying to get staff to issue our bill and pay was like trying to find a needle in a haystack. Really poor considering we were a big table and would have tipped highly, and thankfully didn?t ruin our friend?s special occasion. Won?t return in a hurry.
December 2023 by MetaWaterSpirit
I?ve heard good things about this place - myself and some friends visited here not too long ago and my lord where do I begin?Two tap waters and a cola took over an hour in an empty restaurant. Waiter actively avoided coming to our table but happily checked on other guests.Food overcooked to the point where it felt like eating dried crisps. We left most of it and the manager refused to sample his own food and challenged us on the quality.Overly expensive for an awful service and dreadful food.
December 2023 by Chris Newman
We were greeted by the manager ?Tony? and seated by the window for an amazing view of the harbour.Timings were great, no pressure to order, drinks arrived in a timely manor as did our starters and then main, throughout the manager saw to every need without being invasive. Amazing hospitality definitely returning.
December 2023 by Gaynor Curtis
Met up with some college buddies having booked a table at Bella Italia. Had drinks earlier so needed some food to soak it up and that's just what we got.Good choice of food and drink even with their Set Menu. Service was friendly and atmosphere not that loud you couldn't hear yourself think. Great for a catch up meal.
November 2023 by Gam Ze
It was so bad I don't know how to explain it. When we walked in and asked where we could sit, that disgusting-faced employee made a sarcastic smile. I asked for fresh orange juice for my 3 year old daughter and we repeated this twice, is it fresh?she said yes and put the juice from the box into the glass and tried to fool us by saying it was fresh juice. It was so dirty that we felt sick and couldn't eat. We paid too much for food we didn't eat. It was the most disgusting experience of my life. If you don't want to lose your health, don't eat there, it's very dirty.
