March 2024 by OmegaHunter08
They have a fake "provides nhs services" sticker/sign at the back of their counter, they do not actually provide things such as first time prescriptions for contraceptives etc.Neither can they even do something as simple, as someone picking up meds, they will lose your prescription data/shipment and act dumb, and be very rude.They will act as if they do something behind the shelf covering view from the counter, but in actuality they just look at the ceiling cause they want to have a reason to be rid of you.I would report them to the right institution, but unfortunately I am only here on vacation visiting someone.A better pharmacy to go to is the Lalys Pharmacy in 3-5 Kingston Rd. Do not waste your time.
February 2024 by Nick Mcwinkle
Horrible, uncaring staff who won't help you even if you have a 111 referral
January 2024 by jo tinkertaylor
Why does the pharmacy keep ending my calls. 111 has direct me.
November 2023 by M Hitchcock
Extremely unpleasant staff. Had ran out of medication that I require(my regular pharmacy had not filled my repeat prescription on time) and which has terrible withdrawals if I don't take them on time. NHS 24 consulted and agreed to send emergency prescription for that evening and the next night to here and that I could pick it up here within the hour. They emailed and sent prescription through to Asda Pharmacy. When my husband arrived to collect for me, a very unpleasant female pharmacist told him yes she had received my prescription and yes she had the medication in stock but she was not going to give out the prescription as I was not a regular user of Asda Pharmacy. Why then does she advertise her store as an emergency pharmacy ? Why did she agree to take my emergency prescription from NHS 24? Thanks to her I had terrible withdrawals and a migraine headache .Horrible people with zero empathy or customer service skills.
November 2023 by Alice Wu
I'm a uni student needing some sleeping pills, they asked for ID for proof of age, and didn't accept the photo of passport that i upload to the UK GOVERNMENT website for work permit. Unbelievable... Had to get it from somewhere else with a more friendly service
November 2023 by Snowisverynice Today
Extremely unpleasant staff. Had ran out of medication that I require(my regular pharmacy had not filled my repeat prescription on time) and which has terrible withdrawals if I don't take them on time. NHS 24 consulted and agreed to send emergency prescription for that evening and the next night to here and that I could pick it up here within the hour. They emailed and sent prescription through to Asda Pharmacy. When my husband arrived to collect for me, a very unpleasant female pharmacist told him yes she had received my prescription and yes she had the medication in stock but she was not going to give out the prescription as I was not a regular user of Asda Pharmacy. Why then does she advertise her store as an emergency pharmacy ? Why did she agree to take my emergency prescription from NHS 24? Thanks to her I had terrible withdrawals and a migraine headache .Horrible people with zero empathy or customer service skills.
November 2023 by Allie Oceanfish
I'm a uni student needing some sleeping pills, they asked for ID for proof of age, and didn't accept the photo of passport that i upload to the UK GOVERNMENT website for work permit. Unbelievable... Had to get it from somewhere else with a more friendly service
August 2023 by Anthony G Smith
Helped get my wife medication from number on prescription because the chemist we deal with don't open on Saturday morning.Thankyou for putting yourselves out.Regards
August 2023 by Anthony Smith
Helped get my wife medication from number on prescription because the chemist we deal with don't open on Saturday morning.Thankyou for putting yourselves out.Regards
July 2023 by Alisha Barber
Absolutely awful.Ordered an paid for a prescription online with the Asda online doctor. (Private prescription)It was approved my end with an email confirmation. The staff weren?t helpful.Telling they haven?t received anything.Even though on my end it was ready to pick up after 4 hours.Showed staff the confirmation but still they said they had nothing.Had to phone the Asda to online doctor for the women who was amazing, she confirmed it was sent, but she said she will send it again, an to stay on the phone with me to make sure they have received it, as her end again it says it was sent.The women looked again, an said she couldn?t find it.Yet the women on the phone was confirming it was sent an asked for me to pass the phone to the pharmacist. So she could also back me up the fault is their end not hers.For them to ?magically? find it an refuse to talk to the lady on the phone.Wouldn?t recommend this pharmacy to do this service as I was waiting for over an hour.
April 2023 by Michael
Helpful staff, pharmacy open until 10.30 which is handy. Although they didn't have my prescription in stock at the time
February 2023 by Abbi Stratton-disley
I waited over an hour and a half just for my medication and every time I asked if it?s ready they said ?2 minutes? I wish I could give it 0 stars. Can?t believe they have the guts for keeping people waiting for such a long time.Such a disappointment I will never be going back there again
February 2023 by Maggie Wallbridge
I don't think I would like to work in that Chemist ..I was in a queue with 5 people behind and the person serving found it pleasing to have a good long chat to the lady about nothing relevantand the lady customer kept looking at us with the don't give a dam attitude .but the man behind me was getting irrate .......so was I.........
February 2023 by George Buchanan
Great service went by with my prescription they ordered it in and I collected it the next day. Good price too
December 2022 by lester wilkinson
Can never seem to find prescriptions today however they only gave me 1/2 my tablets when i ask for the rest they said they had missed the rest which were ordered same time over a week ago,come back tomorrow but some may be out of stock,will be changing in the new year
