May 2025 by Irinaaa Oprisan
Absolutely disgusted with Ross's behaviour today.
I went to the store with my husband and the team leader Ross approached us and literally snatched the product I had in my hands (a discounted product) telling me that I needed a better one. I told him that I like that specific product and he kept insisting.
In the end he tried to put the product back on the shelf instead of returning it to us. Disgusting!
Will never be returning to the shop again.
May 2025 by madalin buchet
Today my wife and I went to the store for a product and the team leader Ross had an absolutely disgusting behaviour towards my wife. She felt harassed and bothered by him.
He came over without saying anything and literally snatched the product straight from her hands and tried several times to upsale. Saying that what she wanted (a discounted product) was not good enough although she already made her decision.
And then proceeded to put the product back on shelf instead of giving it back to us.
It was a really unnecessary horrible experience for both of us.
I will never be returning to the store again and I advise against going if you don't want to be harassed when you asked to be left alone.
Absolutely unacceptable behavior from staff.
April 2025 by Bethany Barnes
Popped in today for a bra fitting, the girls at the desk were wonderful and so lovely!!! Found the correct bra size as well as looking at different options for what I wanted regarding bras. I never got the girls name but she was wearing a dark blue jumper and brown curly hair. (22/04/25)
Alongside the lovely Rhiannon, who convinced my mother to try a bikini on, after a weight loss journey she really boosted my mothers confidence and had offered to help my mum get fitted for a swimsuit when we go back.
Really lovely team and can not fault any of them!
Thankyou so much girls ??
April 2025 by Evie Bea
Had the nicest experience today at Portsmouth Ann Summers. The lady who served me, Kirsty, was so kind and considerate. I needed help with bra sizing. I was down to my last ill-fitting, worn out bra, and really wanted to treat myself to something special. Immediately she helped me find the right size, and recommended me some beautiful sets. The whole experience gave me so much more confidence in my body. Only intended to buy one everyday bra, and left with four gorgeous sets! Very happy with the products I bought, and the service I received.
March 2025 by kitsch kiss
They allow men to go into the changing room and try on lacy lingerie. When put a review up about it. They get it removed. Nice one Ann Summers
January 2025 by Willow Garne
Brilliant staff help, we?re super friendly and kind to me and my partner and didn?t make us uncomfortable at any point!
September 2024 by Jo Basterfield
Brillant service, made my day! Enthusiastic help, really helpful and knowledgeable, not pushy, I got just what I wanted . Thanks so much!
June 2023 by Jupitors Lament
As a trans woman I was extremely nervous, but they were absolutely amazing. They helped me out with sizing, the best style for me and even advising on hosiery that would be work appropriate. Will definitely be going back.
June 2023 by rachel randell
Great store, nothing to much trouble. Knowledgeable, Discreet, Non judgemental, friendly, staff.Nice range of underwear. Play wear. Swimwear. Plus sizes range is minimal, 40 plus cup in some ranges but can be ordered online to store if they dont have your size.FREE Bra Fit service.. wheelchair friendly.Order online to store pickup.Adult toys, something for everyone no matter what your into or needs/budget are.From perfume to condoms, theres lots availableEverything you could possibly want for a safe fun time. They even sell batteries ?and charger cable's.
March 2023 by Ashton Dearling
The lady at the counter was very nice and assured me I bought the right thing, very welcoming and eased my anxiety of buying a toy. Highly recommend the jack rabbit!
July 2021 by annony mouse
A great place for naughty play toys
July 2021 by Melanie Tebbutt
Would like to say thank you so much to the two ladies who helped me choose the right size bra yesterday at Ann Summer's in Portsmouth. Both very helpful and friendly. One of the ladies measured me as the fitting rooms were closed due to covid. They both fitted perfectly when I got home! I bought one padded and one non padded. Lovely quality. Thank you ?? xxx
July 2021 by Mandie-Lou Hood
Friendly helpful staff who know their stuff
July 2020 by Adixtion Web Solutions Ltd
Helpful staff
July 2020 by Mike North
Oh la la!!