October 2023 by Robert Kay
Great service from the team. Highly recommend.
September 2023 by Sam Corkill
Very friendly and efficient staff. Optician very knowledgeable.
June 2023 by Clare Peart
I am very happy with the opticians. What I am not happy with is my contact lenses still not being ready - to date - 3 weeks after my consultation. Despite the opticians chasing them up twice. What I am really not happy about - Kara at Vision Express - is being repeatedly hounded for reviews about a service as yet incomplete.
April 2023 by Sylvia Lockrose
Excellent special service offered by all staff during my visits and with telephone calls also. The opticians careful check up was reassuring and highly skilled. A member of staff adjusted one of my pairs of specs when I called in without a prior appointment and this form of kind, friendly service has always been the norm. Highly recommended staff and service.
December 2022 by Kathy Dockery
Staff helpful and friendly every time I have been there. A pleasant visit
December 2022 by Alistair Southgate
Excellent staff and excellent service!!!Glasses are perfect!!!Thanks to all involved in returning my eyesight.!!!
October 2022 by Erica Standen
Reminder appreciated. Receptionists efficient and friendly. Optician thorough, patient and informative. Thank you.
October 2022 by David Coole
Friendly and knowledgeable staff made the whole process of testing and choosing frames and lense options enjoyable.
September 2022 by Dave Green
The staff were excellent, polite and professional, it was an enjoyable experience
July 2022 by Joanne Mallon - Mallory
Have been trying to get through by phone to book an appt for three days, and it just rings and rings. (Have called 3 to 4 times at a variety of times across Tuesday, Wednesday and Thursday.) Cannot just book an appt at another branch, as have been told by other branches that patient notes are not shared between stores, so they do not have the medical history.
July 2022 by Richard Taylor
Abysmal service. Weeks after my lenses were supposed to be ready I called - no answer. I called again - "... I'll call you back within the hour..", she promised: she didn't call back at all. Next day I visited the shop - "... no, not in yet - we'll contact you..." Weeks have passed, no contact whatsoever.Arnold's Opticians - no problems at all.
July 2022 by Lyn Torrance
I was struggling to get a pair of glasses made up urgently for my Mum who has Alzheimer's and gets very distressed without them. Everywhere else quoted weeks but you have managed to complete in 3 days. The man who helped me in the Petersfield shop couldn't have been more helpful. Thank you so much.
June 2022 by sandra dodds
I was very impressed with the service I received at the Petersfield branch.Friendly, helpful knowledgeable staff.After giving my prescription, my reading glasses arrived within a few days. I will be ordering some distance glasses soon.I highly recommend them.
February 2022 by Alison Grange
Really helpful friendly service....mended my dad's spectacle frames free of charge after another optician chain in Petersfield told me the frame was not repairable and would have to be replaced! Thank you so much!
January 2022 by anthony powney
the staff are very friendly, and i was treated with care and respect at all times i recomend to any one, excellent .
