November 2023 by Kerry Hellyer
Very slow. No self serve machines working to help take the load off the staff. I have never seen the self serve machines working in this post office and there is always a queue going out the door. Staff are amazing once you finally get to the counter but that's the only positive.
November 2023 by Katie H
Older lady with the glasses, probably by the name of Karen, has next to no customer service skills. Refused to verify my identity with the numerous documents that the Disclosure and Barring Service asked me to take in.I then had to phone the DBS who said to try another Post Office branch or find another registered body via their website.Do NOT use this branch if you need anything verified. Appalling service.But I appreciated the lady who was actually serving me as she was professional and polite.
November 2023 by Gary Allen
Friendly helpful staff. Quick and efficient service.
October 2023 by Clair Lloyd
Just served by the lovely Julie. We had an awkward parcel to return but it was all sorted swiftly with no trouble at all. Thank you
October 2023 by Michele Cory-Smith
Visited Petersfield Post Office this afternoon. The queue moved quickly and I was served by a very professional and friendly member of staff when I purchased currency.
October 2023 by Serlina Boyd
I love this post office, always have the time to help me when I run in at the end of the day. Always a beautiful service ?
October 2023 by Rose. C
Wonderful customer service even with our two massive parcels and a queue out the door
October 2023 by Tarn Hutton
Lovely staff very accommodating and helpful. Julie looked after me wonderfully ! 7 stars!
June 2023 by Jane Weston
Was having a pretty traumatic day( with no help from DVLA ) trying to get my Mums car taxed. Kayleigh and then Julie were so helpful and kind and sorted problem out, thank you ladies.
February 2023 by Antonio Sem
What a TERRIBLE PLACE.There are 4 places to serve customers but only one is open, so there are always very long queues all the time.The self-service tills have been down for 3 years.Avoid them.
February 2023 by Antonio S
What a TERRIBLE PLACE.There are 4 places to serve customers but only one is open, so there are always very long queues all the time.The self-service tills have been down for 3 years.Avoid them.
December 2022 by Martina O Kelly
Long Service Waiting timesI cannot understand why only two members of staff are serving at 4.30 pm and it took 30 minutes to serve 9 people. By the time I left the queue was out the door and people had walked out as they couldn?t wait. The self service is still not available and in general there is no sense of urgency or customer service. It is very slow and it is not even Christmas post yet!
October 2022 by nat K
you earn 40k a year, stop acting like children with your strikes and deliver my bloody packages! yeah times are tough for everyone, why do you lot think you're immune for hardship? grow up
October 2022 by Toby
Do you like being publicly humiliated and condescended to by a self-righteous and miserable old lady? If so, then this will be a treat for you! You don't even have to pay, it's free!
July 2022 by Jan Fabianczuk
Not completely sure about employees but let me tell you a story that really annoyed me. On the 23rd I purchased something on eBay. The seller then posted my7 item on the 2th and it was due to arrive on the 29th. Because the seller posted it late, the due date was changed to 2nd-5th. It was the second and I was hoping I would receive the package (It was a Saturday) after 9 days of waiting. I got back home from Portsmouth and there was a note saying that the package was at the post office. I was going to go there to get it but because the package was really important. I then realised that is was Saturday and the post office closed a few hours ago. I now have to wait an extra 3 days because it opens on Monday. Not happy, they could have left it outside my appartment.
